Showroom Sales Administrator Opportunity

Job description

Based at the front desk of our showroom our sales administrators/receptionists welcome clients and handle multiple activities including telephone enquiries and all administration relating to sales.

Main accountabilities:

• Ensuring accurate and timely processing of sales and orders, including production of invoices, delivery details and handling of payments
• Responsible for handling cash floats, including balancing daily cash ups
• Ensuring that all data gathered from customers and sales consultants is accurate (in relation to product codes and delivery addresses, etc)
• Answering telephones in a professional manner and answering queries efficiently when possible
• Production of reports as required (using Excel) and carrying out all related administration, including filing
• Assist consultants and merchandisers with housekeeping and when required on the store floor.
• Participation in stock takes on a daily/ weekly basis as directed by the store manager.
• As the first point of contact with customers, be responsible for welcoming them to the store and saying goodbye on departure.
• Handling customer complaints as far as possible and referring appropriately when necessary.
• Must be willing to take on further administration responsibilities if necessary.

Requirements

Technical/functional

Min education level: Matric. Excellent administration and typing skills are required. Sound working knowledge of MS Office necessary. Previous background in customer facing environment in admin role required. Polished, well spoken.

Personal Skills/Attributes

Positive, can do attitude required. Must be able to take responsibility for completing work on time and accurately. Excellent problem solving and decision-making abilities required.  Ability to work well under pressure and handle difficult customers is pre-requisite.

Posted on 11 Jun 14:04