Job description

Real Meal Revolution is a young and fast growing healthy eating company founded on the principles of the best-selling book by Prof Tim Noakes. Provision of services through technology is a key focus of the company, with the aim of deploying platforms and tools to provide value to customers who want to lose weight and improve their health.

We are looking for a support technician to handle incoming support requests. The candidate needs to be self-motivated and have a real passion for technology and development.

Position title: IT support technician

Location: Cape Town (Observatory)

Job type: Permanent

Start date: ASAP

Salary: Neg. depending on skills and experience

Experience: One year

Responsibilities

• Handle incoming support requests via live chat
• Respond to support requests that were sent via email/after hours
• Diagnose customer issues
• Provide solutions to customers
• Log and keep records of bugs/issues
• Query existing database to solve problems

Requirements

• Matric
• Higher Grade Maths
• An understanding of databases, especially MySQL
• Good problem solving ability

Personal Skills/Attributes

• Self-motivated
• Enthusiastic
• Proactive
• Excellent verbal/written communication skills
• Analytical
• Friendly, helpful attitude

To apply for this position please email your CV to careers@realmealrevolution.com.

Posted on 07 Jul APPLY NOW