Front Desk Brand Ambassador – Receptionist
Front Desk Brand Ambassador – Receptionist
Description
Ince is a Fintech, marketing and communications agency providing clients with a full service offering for all their marketing and communication needs. We deliver value innovation and quality across various communication platforms. Being a one stop solution means sheer ease of doing business.
Job summary:
Contributes towards the image of the company by setting the image and tone at the front desk.
Responsible for handling front office reception and related administration duties. Receives visitors to the organisation, determining their needs and directing them accordingly, answering phones, handling company inquiries, and sorting and distributing mail.
Answers general queries and directs them to the relevant persons or department.
Working hours: 10am–7pm
Primary responsibilities:
- Brand ambassador
- Answer phones and operate and route calls to specific people
- Answer inquiries about company
- Greet and direct visitors appropriately
- Coordinates meetings and conference rooms, setting up of devices for presentations
- Ensure reception area is always visitor ready
- Take and relay messages
- Update appointment calendars
- Schedule follow-up appointments
- Updating of company contact lists
Requirements
- Microsoft (Word, Excel, PowerPoint)
- Telephone ettiquette
- Customer service
- Brand ambassador
- Technologically savvy
Qualifications:
- Grade 12 and a related qualification
Experience:
- Minimum three years’ experience in a frontline position relating to reception, customer care or a similar function.
- Ideally should have technical competencies/aptitude around video conferencing and virtual meeting room set up, be able to assist as an initial source of technology setup. Having a general interest in the world of finance and investor relations would be a plus but is not a requirement.
Remuneration: Negotiable Cost to company
Benefits: Subsidised Medical Aid and Provident, 13th Cheque
Location: Johannesburg, Sandton
Education Level: Diploma
Type: Permanent
Company: INCE
