Jobs
Temporary Sales Support and Customer Service Vacancy At Sandi Crowther Recruitment
Remuneration: | R15000 – R20000 |
Location: | Durban |
Reference: | #DUR001686/LP |
Company: | Sandi Crowther Recruitment |
**Temporary Maternity Cover** Essenwood. Opportunity exists for a meticulous Sales Support and Customer Service individual with second to none customer service skills to join a well-established company within the pharmaceuticals industry. **Please note this position is a temporary maternity cover post**
Responsibilities:
- Issuance of weekly delivery schedules to customers to update them of their orders’ delivery statuses
- Receiving a customer’s order and internally processing a sales order to completion
- Drafting and issuing order confirmations for customers
- Issuance of manufacturer order confirmations for customers
- Fielding and resolving all customer enquiries relating to orders placed
- Troubleshooting any issue relating to a customer’s order
- Coordination with the Logistics Controller to monitor that customer orders are on schedule for the dates confirmed
- Calculating freight budgets for each order’s delivery according to pricelists or standard costings for an order
- Drafting packing lists for each delivery
- Drafting delivery notes for customer’s signature upon order delivery
- Approving freight forwarder invoices for each delivery and verifying the deliveries were completed within budget
- Compilation of final documentation for customers to either be couriered, emailed or handed over to the bank, according to each order’s requirement
- Drafting Goods Received Notes, Load Sheets and verifying items incoming into and outgoing from the warehouse
- Maintaining supplies and stock levels at the warehouse and requesting re-ordering when needed
- Investigating and resolving stock discrepancies between Accpac and physical counts
- Printing and issuing labels for incoming stock
Requirements:
- Experienced in sales support and customer service
- Outstanding customer service
- Organised
- Good command of English language with a high level of communication
Apply: [email protected]