Gorilla, Digital Account Manager

Job description

Calling all account managers with a minimum of three years of experience in a client service role, preferably with a focus on digital marketing. We are looking for an experienced Account Manager to join one of our multi-disciplined teams. Ideally, you have a qualification in marketing, media and communications and experience in a digital and TTL agency.

Reporting to the Account Director, the Account Manager will be responsible for the following;

Client relationships

•   Day to day management of multiple client relationships
•   Working with clients on new and existing briefs
•   Identifying opportunities to cross-sell and up-sell services and drive revenue targets

Agency relationships

• Fosters strong relationships within the agency 
• Encourages an environment of opportunities to cross-sell and up-sell services across teams/brands
• Contributes to the Gorilla culture positively with constructive influence internally
• Collaborates effectively with team members to achieve common goals
• Leads by example in approach to work and adds to the team spirit

Project management

•   Writing briefs and ensuring that these are delivered against
•   Daily management of projects, both internally and externally, within budgets and timelines

Financial management

•   Scoping projects and managing delivery against budget
•   Overseeing the issuing of Cost Estimates, receipt of POs, delivery of work and invoicing and payment receipting as required

Reporting

•   Interpreting insight tools
•   Completion of all monthly and campaign reporting
•   Liaising and driving third-party agencies to ensure timeous submission of reporting to client
•   Ensuring necessary reports are complete, checked and approved before being sent to client

Strategy

•   Refine and contribute to strategies that address key marketing challenges and deliver value 
•   Pursue innovative solutions and ideas for clients 
•   Oversight and guidance on the delivery of any strategy under the guidance of the AD

Requirements

• Recognised qualification in marketing, media and communications 
• Minimum of three years in a client services role 
• Comprehensive understanding of Digital, with good understanding of other marketing channels
• Understand digital technologies and their application, including search, websites, social media and mobile 
• In-depth Knowledge of marketing intelligence, budgeting and financial processes
• Understanding and skill in the planning of integrated communications

Company Description

We are a proudly South African award-winning digital creative agency with offices in Durban and Johannesburg. We are driven by the relentless pursuit of awesome

Posted on 09 Jun 15:55, Closing date 8 Aug

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The Human Resources Consultant
[email protected]

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