Jobs

SMD Technologies, IM Technical Writer

Remuneration:R15000 – R20000 per month cost-to-company 
Location:Edenvale, Longmeadow West
Remote work:Not Applicable
Education level:Degree
Job level:Mid
Type:Permanent
Company:SMD Technologies

Job description

Job Summary:

As Technical writer you will be required to compose, copywrite and develop product manuals, how-to guides, website help sections, articles, and other such content that imparts technical information with ease and clarity to our consumers, in such a way that shows the professionalism, consistency and integrity of our brands.

Job description:

  • The technical writer will be responsible for:
  • Gathering information internally and externally regarding product functioning and manual needs
  • Analysing the information needs of the user
  • Working with sales, product development, design and marketing specialists to compose new material and understand existing user materials and the purpose of new guides
  • Writing top quality, easy to understand material, print or online, for user guides/instruction manuals
  • Proofreading and editing your own work and the work of others
  • Making amendments to written material in line with the suggestions of other departments
  • Commissioning illustrations, diagrams and photographs and incorporating them into text
  • Create tutorials for users and/or internal staff
  • Adapting communications for different audiences
  • Editing and updating existing user guides and marketing materials
  • Mentoring, training and copywriting other colleagues’ materials
  • Attending planning and briefing meetings
  • Indexing and cataloguing material
  • Strict adherence to deadlines
  • Consistent, necessary and accurate feedback and follow up on present and upcoming work and briefs
  • Liaising internally and externally in order to assist various departments
  • Accurately following briefs
  • Adapting tone and style on materials to match divisions within the company
  • Collaborating with the inhouse design team on a day-to-day basis from manual production, packaging copy and product inserts
  • Daily feedback on status of all jobs

Requirements:

  • A strong portfolio of relevant work
  • 2 years or more experience as a Technical Manual Writer
  • Industry relevant diploma or Bachelor’s degree
  • Excellent English communication skills; written, oral and comprehension
  • Excellent language skills (grammar, punctuation) and a keen eye for spotting errors
  • Excellent writing, editing and proofreading skills
  • Technical product specification and product manual writing experience
  • Basic to advanced knowledge of consumer electronic products
  • Ability to effectively study a product and complete a relevant instruction manual
  • Minimum of a basic knowledge of Compliance Legislation for instruction manuals and packaging, including knowledge of relevant Consumer Protection Acts (CPA)
  • Basic knowledge of web copy, digital PR
  • Creativity and content/campaign conceptualization skills

Posted on 28 Jun 09:30, Closing date 27 Aug

Click here to apply

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Felix London Mkiwa is an African entrepreneur with vested interests in digital publishing across the country. As the Managing Director of OLOM Digital ,OLOM Digital owns digital assets such as Tagwaz Online which is a portal in Zimbabwe and England. he was born on the 26th of Aug 1994, Felix Mkiwa is also an Author References: Youth Village SA Wikimzans Youth Village Zambia Krown kustoms Cendel

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