Sales Assistant Job Opportunity at Old Khaki Somerset Mall

Cape Union Mart International is hiring a Sales Assistant for Old Khaki at Somerset Mall, Western Cape. This permanent retail role focuses on providing exceptional customer service, driving sales, and maintaining store standards. The position is suited for energetic individuals who enjoy fashion and retail.

Key Responsibilities

Customer Service and Sales

• Exceed customer expectations by applying effective selling techniques.
• Identify opportunities to increase sales and maximise turnover.
• Establish professional relationships with customers and provide friendly, helpful assistance.
• Attend to customer stock queries and resolve issues promptly.
• Report customer compliments and complaints to management.

Transaction Management

• Process purchases using cash, card, vouchers, coupons, or other acceptable payments.
• Ensure all outgoing stock and items are scanned and paid for.
• Manage loyalty card transactions, including those of accelerated partners.

Store Maintenance and Visual Merchandising

• Maintain housekeeping and store presentation standards.
• Uphold visual merchandising standards to optimise sales.
• Create an inspiring and enjoyable environment for customers and colleagues.

Behavioural Requirements

• Honesty and integrity in handling cash and finances.
• Strong relationship-building and problem-solving skills.
• Adaptability to change and innovative thinking.
• Effective time management and ownership of responsibilities.
• Commitment to exceptional customer service.

Minimum Requirements

• Matric or equivalent qualification.
• Up to 6 months of retail experience.
• Clear credit and criminal record.
• South African citizen.
• Willingness to work retail hours.

Advantageous Qualifications

• 1 year of retail experience.
• Microsoft computer proficiency.
• Knowledge of current clothing trends and outdoor lifestyle products.
• Effective communication skills.

Why This Role Matters

This role offers a chance to develop retail experience in a dynamic, customer-focused environment. Sales Assistants at Old Khaki contribute directly to store performance while gaining exposure to visual merchandising, stock management, and professional customer service practices.

How to Apply

Interested candidates can apply online through the official Old Khaki careers portal before 30 September 2025.
Apply here