Frontshop Assistant Job Opportunity at Dis-Chem Glenvista

Dis-Chem Pharmacies Limited is hiring a Frontshop Assistant for its Glenvista store in Johannesburg South, Gauteng. This permanent, entry-level role is ideal for candidates who want to build a career in retail and customer service. The position focuses on maintaining high merchandising standards while delivering excellent service at the point of sale. If you enjoy working with people and thrive in a fast-paced retail environment, this opportunity offers valuable hands-on experience in one of South Africa’s leading pharmacy retail groups.

Role Overview
As a Frontshop Assistant, you will support daily store operations by ensuring shelves are fully stocked, products are well presented, and customers receive prompt and helpful assistance. You will also play a key role in handling transactions, managing stock, and maintaining store cleanliness. This role requires attention to detail, a strong work ethic, and the ability to follow company procedures consistently.

Key Responsibilities

Merchandising and Stock Control

• Ensure shelves are fully stocked and products are neatly displayed at all times
• Monitor sell-by dates and remove expired stock
• Restock merchandise to maximise sales opportunities
• Report low, damaged, or expired stock to management
• Maintain an organised and clean storeroom
• Assist with stocktaking and stock counts
• Ensure correct pricing, labels, and displays at all times

Customer Service and Sales Support

• Assist customers with product queries and provide helpful advice
• Follow up on out-of-stock items and ensure timely resolution
• Build professional relationships with customers
• Handle customer complaints and compliments and report them to management
• Maintain customer service standards in line with company benchmarks

Point of Sale and Cash Handling

• Process payments including cash, cards, vouchers, and coupons
• Handle returns and exchanges when authorised
• Process loyalty cards and partner rewards programmes
• Ensure accurate cash handling and daily balancing
• Follow all procedures for drop safe and transaction approvals

Operational Support

• Assist with loading and off-loading stock deliveries
• Ensure all items are scanned and paid for before leaving the store
• Maintain housekeeping standards according to company policy
• Follow health and safety regulations at all times
• Assist in training new team members when required

Minimum Requirements

• Grade 12 (Matric or Senior Certificate)
• 0 to 6 months retail experience

Advantageous Qualifications

• 1 year retail experience
• Certification in Retail Business Management

Skills and Competencies

• Basic understanding of retail operations and administration
• Strong problem-solving ability and escalation awareness
• Basic numerical skills including addition, subtraction, multiplication, and division
• Clear verbal communication skills
• Ability to follow procedures and work independently
• Basic computer skills such as Word, Excel, and Outlook are beneficial

Additional Requirements

• Must be able to work retail hours, including weekends and holidays
• South African citizen
• Clear criminal and credit record
• Driver’s licence and reliable transport is advantageous

This role is suited for candidates who are reliable, customer-focused, and eager to grow within the retail sector. Dis-Chem offers a supportive environment where you can gain practical experience and develop valuable workplace skills.

Apply for the Frontshop Assistant position here: https://retail.simplify.hr/vacancy/laapf9