Frontshop Assistant Opportunities at Dis-Chem De Drift

Dis-Chem Pharmacies Limited is seeking Frontshop Assistants for their new De Drift store in Velddrif, Western Cape. This permanent entry-level role is ideal for individuals looking to start a career in retail while gaining hands-on experience in customer service, merchandising, and store operations. Frontshop Assistants play a key role in ensuring that the store maintains high standards, provides excellent service at the point of sale, and delivers a positive shopping experience for every customer.

Role Purpose

The Frontshop Assistant supports store operations by maintaining merchandising standards and providing efficient customer service at the checkout. Employees are responsible for ensuring products are well stocked, correctly priced, and presented neatly on shelves. They also assist with back-of-store tasks such as stock organization, rotation, and general housekeeping. The role contributes to the smooth operation of the store while helping customers find the products they need and providing a friendly, professional service.

Key Responsibilities

Frontshop Assistants perform a combination of customer service, merchandising, and operational duties. These include:

• Ensuring shelves are fully stocked and products are neatly presented
• Monitoring stock for sell-by dates and restocking when necessary
• Handling out-of-stock queries and following up promptly
• Correctly storing delivered stock and keeping the storeroom organized
• Maintaining merchandise displays, labels, and pricing, reporting discrepancies to management
• Processing all purchases accurately, including cash, cards, vouchers, coupons, and loyalty cards
• Accepting authorized returns and exchanges, and processing loyalty program transactions
• Ensuring cash flow accuracy and placing daily takings in the drop safe
• Rotating stock regularly and following Dis-Chem stock control procedures
• Assisting with stock counting, general stocktaking, and reporting damaged or expired stock
• Loading and off-loading stock and preparing packaging for disposal or storage
• Establishing professional relationships with customers and providing courteous assistance
• Supporting training of new and current team members
• Adhering to housekeeping, health and safety, and uniform policies
• Reporting suspicious or inappropriate behaviour to management

Qualifications and Experience

• Essential: Grade 12 – Matric or Senior Certificate
• 0 – 6 months retail experience required
• Advantageous: 1 year retail experience and certification in Retail Business Management

Skills and Competencies

Successful candidates should demonstrate the following essential skills:

• Knowledge of retail operations and administration
• Problem-solving and escalation awareness
• Basic arithmetic and numeracy skills
• Effective verbal communication and customer service skills
• Ability to follow procedures and take personal responsibility for quality and timeliness

Advantageous skills include basic computer literacy (Word, Excel, Outlook) and familiarity with SAP.

Special Conditions of Employment

• Ability to work retail hours, including weekends and public holidays
• South African citizenship
• MIE, no criminal record, and clear credit rating
• Driver’s license and reliable transport

Remuneration and Benefits

• Market-related salary
• Provident Fund
• Staff account privileges
• Medical aid

How to Apply

This Frontshop Assistant position offers an excellent opportunity to build a career in retail while gaining valuable experience in customer service, merchandising, and operational processes at a leading pharmacy retailer. Dis-Chem is committed to equal employment opportunities, including the recruitment of People with Disabilities, and follows approved Employment Equity and Transformation strategies.

Interested applicants can apply directly through the official Dis-Chem careers portal by clicking here: Apply for Frontshop Assistant – Dis-Chem De Drift, Velddrif.