Receptionist Opportunity at Kia Randburg
Kia South Africa (Pty) Ltd, part of the Motus Corporation, is seeking a friendly and professional Receptionist to join their Randburg team. This full-time, permanent role offers an excellent opportunity for individuals who enjoy providing exceptional customer service and thrive in a dynamic administrative environment. The Receptionist will be the first point of contact for all visitors and incoming calls, representing the company positively and ensuring smooth front-office operations.
Key Responsibilities
- Welcome and assist visitors, determine their needs, and direct them appropriately to enhance the company’s reputation.
- Respond promptly and professionally to all incoming calls, ensuring accurate and effective client service.
- Escalate unresolved operational or quality issues to management for timely resolution.
- Monitor and record outgoing trunk calls and incoming reverse charge calls.
- Deliver work according to governance, compliance, integrity, legal, and ethics processes.
- Plan, organise, and execute daily tasks efficiently to meet agreed performance objectives.
Qualifications
- Minimum of Grade 12.
- Motor industry experience is an advantage.
- Clear criminal record required.
- Excellent verbal communication skills.
- Receptionist certificate is an added advantage.
Skills and Personal Attributes
- Ability to engage and influence stakeholders at all levels to gain buy-in and commitment.
- Strong networking, relationship-building, and team collaboration skills.
- Understanding of the business value chain and role in delivering value to internal and external customers.
- Integrity, honesty, humility, and openness to building trust and long-term relationships.
- Willingness to work on public holidays and Saturdays.
- Flexibility to learn other disciplines and adapt to multiskilling requirements.
- Well-groomed and professional presentation.
This role is ideal for candidates who are personable, professional, and committed to delivering excellent customer service in a fast-paced environment. To apply for the Receptionist position at Kia South Africa (Pty) Ltd – IMFRG, Randburg, click here.
