Retail Shop Assistant Opportunity at Adendorff Tools and Machinery Welkom

Job Overview
Adendorff Machinery Mart is hiring a Retail Shop Assistant for its Welkom branch in the Free State. This permanent retail position focuses on sales support, customer service and stock control within a tools and machinery environment. The role is ideal for individuals who are interested in hardware, engineering tools, automotive spares and DIY products. You will assist customers, manage stock and support daily store operations in a busy retail setting. This opportunity is suited for energetic and reliable candidates who want to build a long-term career in technical retail.

About Adendorff Machinery Mart
Adendorff Machinery Mart is a leading South African retailer specialising in tools, machinery and industrial equipment. The company sources products globally to offer customers a wide range of quality equipment at competitive prices. Adendorff focuses on staff development, training and building strong customer relationships through professional retail service and technical product knowledge.

Position Details

• Position: Retail Shop Assistant – Tools and Machinery
• Company: Adendorff Machinery Mart
• Location: Welkom, Free State
• Division: Loc 17 Welkom Branch
• Employment Type: Permanent
• Industry: Retail
• Functional Area: Sales
• Experience Level: Entry Level
• Working Hours:
  • Monday to Friday: 08:00 to 17:00
  • Saturdays: 08:00 to 13:00
• Salary: Negotiable with benefits

Role Overview
As a Retail Shop Assistant, you will support customers with product selection, sales assistance and technical guidance within the tools and machinery department. You will also assist with merchandising, stock control and general store operations. The role requires strong customer service skills, attention to detail and a willingness to learn technical product knowledge. You will work closely with the branch team to ensure smooth daily operations and a high standard of customer satisfaction.

Key Responsibilities

Customer Service and Sales Support

• Assist customers with product selection and advice
• Provide friendly and professional service at all times
• Support sales activities and product recommendations
• Build positive customer relationships

Stock Control and Merchandising

• Assist with stock receiving and shelving
• Support stock counting and stock control processes
• Ensure products are correctly displayed and labelled
• Maintain organised and tidy store shelves

Retail Operations Support

• Assist with daily branch procedures and tasks
• Support general store administration when required
• Help maintain a clean and organised retail environment
• Follow company policies and operational standards

Product Knowledge Development

• Learn technical information about tools and machinery
• Stay updated on product ranges and specifications
• Support customers with basic DIY and hardware advice
• Participate in on-the-job training and development

Minimum Requirements

Education

• Senior Certificate / Matric is essential

Experience

• Previous experience in retail, automotive, tools or machinery environment is an advantage
• Experience in merchandising, stock control or stock taking is beneficial

Technical Knowledge

• Basic understanding of DIY, hardware or engineering tools is an advantage

Skills and Competencies

Customer Service Skills

• Strong customer service orientation
• Good communication skills
• Ability to engage confidently with customers
• Sales-driven mindset

Operational Skills

• Ability to handle stock and merchandising tasks
• Good attention to detail
• Ability to follow instructions and procedures
• Strong teamwork ability

Personal Attributes

• Honest and reliable work ethic
• Confident and proactive personality
• Willingness to learn and grow
• Ability to work in a fast-paced retail environment
• Passion for tools, machinery and technical products

Work Environment

• Busy retail hardware and machinery store
• Customer-facing sales environment
• Hands-on, practical work setting
• Team-based branch operations

This Retail Shop Assistant opportunity at Adendorff Welkom offers a strong entry point into the technical retail industry. The role provides exposure to sales, stock control and customer service within a specialised tools and machinery environment. It is ideal for motivated individuals who want to build long-term retail experience and develop technical product knowledge.

Apply here