Clinic Receptionist Opportunity at Dis-Chem Haasendal

Dis-Chem Pharmacies is hiring a Clinic Receptionist for its Haasendal clinic in Cape Town, Western Cape. This permanent role focuses on front desk support, patient coordination and administrative assistance within a busy clinic environment. You will manage patient registrations, handle communication, support medical record keeping and ensure smooth daily clinic operations. The role suits individuals who are organised, patient focused and comfortable working in a healthcare setting where accuracy and confidentiality are essential.

Job Overview and Responsibilities
• Register patients according to clinic procedures and standards
• Assist patients in completing medical forms and insurance documentation
• Open and maintain accurate patient files and records
• Ensure patient information is correct and updated at all times
• Manage appointment scheduling and patient flow within the clinic
• Process medical aid payments and assist with authorisation queries
• Maintain clinical equipment, stationery and required supplies
• Keep reception area clean, organised and compliant with privacy standards
• Answer incoming calls within required time standards
• Use proper telephone etiquette when communicating with patients
• Take and confirm accurate messages from callers
• Transfer calls and messages to the correct staff members
• Assist walk in patients and guide them to the correct services
• Provide accurate information such as contact details and clinic procedures
• Respond appropriately to patient concerns and basic emergencies
• Follow up with patients regarding queries and feedback requests
• Support administrative duties linked to clinic operations

Requirements and Skills
• Grade 12 or Matric certificate
• Ability to work under pressure in a structured healthcare environment
• Strong attention to detail and accuracy in record keeping
• Good communication and telephone etiquette skills
• Ability to follow instructions and clinic procedures
• Basic computer literacy and administrative skills
• Strong organisational skills and ability to manage multiple tasks
• Professional behaviour and respect for patient confidentiality
• Reliability and punctuality in a healthcare setting
• Ability to handle sensitive patient interactions with care
• South African citizenship and compliance with standard employment checks
• Willingness to work at a dedicated reception station for long periods

This Clinic Receptionist role at Dis-Chem Haasendal offers valuable experience in healthcare administration and patient support. You will play an important role in ensuring smooth clinic operations, accurate patient management and professional front desk service. The position is ideal for candidates looking to build a career in healthcare administration within a trusted pharmacy environment.

Apply here