Shop Assistant Cashier Opportunities at Clicks The Berg

Clicks Group is hiring 10 Shop Assistant Cashier positions at The Berg store. This permanent role sits within the FMCG and retail operations environment and focuses on delivering efficient point of sale service, excellent customer interaction and accurate transaction processing. The role is ideal for individuals who enjoy customer service, retail operations and working in a fast paced store environment.

Clicks is one of South Africa’s leading health and beauty retailers, and this role plays a key part in ensuring customers receive a smooth and professional shopping experience.

Job Overview And Purpose

The purpose of this role is to deliver efficient customer service at the point of sale while supporting store operations and merchandising standards. You will be responsible for processing customer purchases accurately, handling payments and promoting Clicks loyalty programmes.

You will act as a brand ambassador by providing friendly, professional and helpful service at all times. The role also involves promoting special offers, maintaining store presentation and supporting overall customer satisfaction in line with company values.

Key Responsibilities And Duties

• Process all point of sale transactions accurately and efficiently
• Scan merchandise and handle customer payments correctly
• Ensure safe handling and balancing of cash at all times
• Promote and enrol customers into the Clicks ClubCard programme
• Inform customers about promotions and special offers
• Deliver friendly, professional and helpful customer service
• Maintain store merchandising and display standards
• Assist with stock replenishment and general housekeeping
• Maintain awareness of product ranges, promotions and store activities
• Support smooth daily store operations and customer flow
• Follow company policies and operational procedures
• Ensure accuracy in all transaction and POS activities

Requirements And Skills

• Grade 12 essential
• Maths 50 percent and English 50 percent at Grade 12 level is advantageous
• Previous retail or FMCG customer service experience is an advantage
• Strong basic numeracy and cash handling skills
• Good communication and customer service abilities
• Ability to work in a fast paced retail environment
• Strong attention to detail and accuracy
• Ability to follow instructions and procedures
• Basic computer literacy
• Problem solving ability in customer service situations
• Strong interpersonal and teamwork skills

Competencies Needed For Success

• Strong customer orientation
• Ability to follow structured processes
• Ability to deliver results under pressure
• Good planning and organising ability
• Ability to work well with people
• Strong communication and networking skills
• Ability to cope in busy retail environments
• Professional and reliable work ethic

Work Environment And Expectations

This role is based in a busy retail store environment where you will work shifts, including weekends and public holidays. You will be expected to maintain high service standards while managing multiple tasks at the point of sale. Accuracy, speed and professionalism are key performance requirements.

Clicks provides a structured retail environment where employees can build experience in customer service, retail operations and FMCG store processes.

Apply for this opportunity here.