Clinic Receptionist Opportunity at Dis-Chem Pharmacies The Glen

Dis-Chem Pharmacies is recruiting a Clinic Receptionist for its clinic at The Glen in Johannesburg South, Gauteng. This permanent opportunity is ideal for organised and customer-focused individuals who enjoy working with people in a healthcare environment. The successful candidate will provide front desk support, manage appointments, assist patients and ensure the clinic operates efficiently while delivering exceptional customer service. If you have excellent communication skills, attention to detail and the ability to remain calm under pressure, this role offers an excellent opportunity to build a career in healthcare administration.

Job Overview and Responsibilities

• Register patients according to established clinic procedures and standards.
• Assist patients with completing medical forms and medical aid documentation.
• Open and maintain accurate patient files and records.
• Verify that all patient information is complete and up to date.
• Process medical aid payments and related administrative tasks.
• Coordinate patient appointments and ensure patients move through scheduled consultations efficiently.
• Obtain medical reports and follow up when required.
• Keep the reception area clean, organised and compliant with patient confidentiality requirements.
• Answer incoming calls promptly using professional telephone etiquette.
• Provide accurate information to patients regarding clinic services and procedures.
• Record and relay messages accurately to the appropriate staff members.
• Assist visitors, patients and delivery personnel with enquiries and appointments.
• Support patients with medical aid authorisation procedures where required.
• Respond appropriately to patient emergencies and assist with follow-up communication.
• Ensure all patient queries receive timely and professional feedback.

Requirements and Skills

• Grade 12 (Matric).
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to work well under pressure in a busy clinic environment.
• Strong organisational and administrative skills.
• Good attention to detail and accuracy.
• Ability to follow and provide oral and written instructions.
• Professional telephone etiquette.
• Strong time management and multitasking abilities.
• South African citizenship.
• Valid driver’s licence and/or reliable transport.
• Clear criminal and credit record.

Joining Dis-Chem Pharmacies as a Clinic Receptionist offers the opportunity to work in a professional healthcare environment where quality patient care is a priority. You will play an important role in creating a positive patient experience while supporting the smooth daily operation of the clinic. This position also offers market-related remuneration, medical aid, a provident fund and a staff account, making it an excellent opportunity for candidates seeking long-term career growth in healthcare administration.

Apply here