ATM Recon Clerk Opportunity at Fidelity Services Group Johannesburg

Fidelity Services Group is inviting applications for an ATM Recon Clerk position within its Fidelity Cash Solutions division in Johannesburg, Gauteng. This is a permanent administrative opportunity for an individual with strong reconciliation knowledge, analytical ability and excellent attention to detail. The successful candidate will play an important role in ensuring that ATM reconciliation activities are completed accurately, efficiently and within required deadlines. Applications close on 28 August 2026, giving suitably qualified candidates an opportunity to apply for this role.

Job Overview and Responsibilities

The ATM Recon Clerk will be responsible for the accurate and timely execution of ATM reconciliation activities within the Cash Centre. The position involves checking reconciliation reports, verifying control documentation and cash records, investigating discrepancies and ensuring that outstanding issues receive the appropriate follow-up. The successful candidate will also work closely with branch teams, the counting house, Head Office coordinators and other relevant stakeholders to resolve reconciliation matters.

Key responsibilities include:

• Conduct daily ATM reconciliation activities and ensure all information is accurate and complete.
• Check the ATM 200 system daily using the required control sheets.
• Complete EOD checks and run reconciliation reports.
• Verify reconciliation information and supporting documentation before submission.
• Identify, investigate and resolve reconciliation discrepancies.
• Liaise with the Head Office coordinator regarding outstanding reconciliation issues.
• Work with the Branch Manager and counting house to resolve reconciliation problems.
• Provide timely feedback on investigations and unresolved matters.
• Ensure reconciliation issues and required feedback reach Head Office within prescribed deadlines.
• Maintain the integrity of information used for planning and management reporting.
• Execute control procedures and verify reconciliations and analyses before information is forwarded.
• Provide operational support to settlements and branches.
• Assist with general, personnel and logistical administration.
• Support client service and maintain effective communication between relevant parties.
• Develop and maintain control mechanisms that support operational action plans.
• Participate in regional strategic planning and contribute to project planning.
• Keep up to date with developments in the security industry.
• Assist with ensuring that operational procedures and directives are implemented.
• Support induction and training relating to relevant operational procedures.
• Review standard charges to ensure services rendered are correctly invoiced.
• Check that terminated services are no longer being invoiced and identify opportunities to prevent unnecessary credit notes.
• Institute corrective action where required.
• Work towards daily deadlines while maintaining accuracy and compliance.

Requirements and Skills

Candidates interested in the ATM Recon Clerk position should have a proven understanding of reconciliation processes and an analytical approach to their work. Strong administrative discipline is important because the role involves handling control information, reports and reconciliation records. Applicants should also be comfortable working with daily deadlines and following established procedures.

The key requirements and competencies include:

• Proven understanding of reconciliation processes.
• Strong analytical ability.
• Good Microsoft Excel skills.
• Good Microsoft Word skills.
• Good Microsoft Outlook skills.
• Strong administrative skills.
• Excellent attention to detail.
• Ability to work accurately under pressure.
• Ability to manage daily deadlines effectively.
• Strong interpersonal skills.
• Good written and verbal communication skills.
• Customer-focused approach.
• Analytical and critical thinking skills.
• Ability to work effectively as part of a team.
• Strong planning and organisational skills.
• Good control and monitoring skills.
• Leadership capability and the ability to take responsibility.
• Ability to identify problems and implement corrective action.

The role is suited to someone who is organised, reliable and comfortable working with figures, systems and reconciliation information. Strong communication skills will also be important because the ATM Recon Clerk will need to liaise with different teams and stakeholders when investigating discrepancies and resolving outstanding matters. Candidates should be able to maintain accuracy while working towards strict daily deadlines. A customer-focused attitude and willingness to work collaboratively will further support success in the position.

Fidelity Services Group reserves the right not to make an appointment to any advertised position. Preference may be given to existing employees where applicable, with selection based on merit and the company’s transformation requirements. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported as part of the company’s transformation policy. Fidelity Services Group also highlights the importance of fair business practices, ethical conduct and continuous development of its employees.

This permanent ATM Recon Clerk vacancy offers an opportunity to join Fidelity Cash Solutions in an administrative role that directly supports accurate cash and ATM reconciliation processes. Candidates who meet the requirements and are confident working with Excel, reconciliation procedures, administration and operational controls should consider applying before the closing date. Applications close on 28 August 2026. Fidelity Services Group states that applicants who are not contacted within 10 working days after the closing date should consider their applications unsuccessful.

Apply here