Shop Assistant Cashier Opportunity at Clicks Group Mpumalanga

Clicks Group is inviting applications for Shop Assistant Cashier / Festive Casuals positions in the North East region of Mpumalanga. The opportunity is offered on a fixed-term contract basis and is aimed at candidates who can provide excellent customer service while supporting point of sale operations, merchandising and general store activities. This role is particularly suited to individuals who enjoy working with customers, are comfortable handling transactions and can maintain accuracy in a busy retail environment. The successful candidates will be expected to represent the Clicks brand professionally while helping create a positive and efficient shopping experience. Applications for the Shop Assistant Cashier / Festive Casuals opportunity close on 21 September 2026, making it important for interested applicants to submit their applications before the closing date.

The primary purpose of the Shop Assistant Cashier / Festive Casuals role is to deliver service excellence through efficient customer service, point of sale operational activities and merchandising in store. Employees will be responsible for efficiently executing point of sale duties and ensuring that transactions are completed accurately and within expected timeframes. The position also involves scanning merchandise correctly, processing payments and actioning ClubCard rewards where applicable. Because cash handling is an important part of the position, candidates must understand the importance of accuracy, accountability and safe cash-handling practices. The role also requires employees to remain visible, approachable and professional while assisting customers throughout their shopping experience.

Key Responsibilities

• Efficiently execute all operational activities at the point of sale in a timely and accurate manner.
• Scan merchandise correctly and process customer payments while maintaining a high level of accuracy.
• Action ClubCard rewards correctly during customer transactions.
• Handle cash safely and responsibly at all times in line with store procedures.
• Proactively promote the Clicks ClubCard and encourage eligible customers to register as new members.
• Support ClubCard participation targets by explaining the benefits of membership to customers.
• Inform customers about current promotions and offers to encourage sales and help customers feel good and pay less.
• Deliver excellent customer service by acting as a Clicks brand ambassador and providing friendly, professional assistance.
• Maintain a visible and customer-focused presence on the shop floor and at the point of sale.
• Carry out merchandising activities according to store requirements and visual merchandising standards.
• Complete general housekeeping responsibilities to help maintain a clean, organised and appealing store environment.
• Support the Clicks Group vision of being the customer’s first-choice health and beauty retailer by consistently demonstrating company values.
• Keep knowledge of products, product ranges, promotions and events up to date in order to provide customers with accurate information.
• Follow store procedures and instructions while ensuring that daily responsibilities are completed efficiently and consistently.

Requirements and Skills

• Grade 12 is an essential minimum educational requirement for the Shop Assistant Cashier / Festive Casuals position.
• Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.
• Basic maths and numeracy skills are required to support accurate transaction processing and cash handling.
• An understanding of retail or FMCG operations, merchandising principles and promotions is advantageous.
• Knowledge of stock management procedures and customer service excellence will be beneficial.
• Candidates should have strong planning and organising skills to manage day-to-day retail responsibilities effectively.
• Good problem-solving abilities are important when dealing with customer enquiries or operational issues.
• Strong customer orientation is essential for delivering a positive shopping experience.
• Good communication skills are required when assisting customers and working with colleagues.
• Computer literacy is required to support point of sale and other store-related operational activities.
• Candidates should demonstrate the ability to relate and network effectively with customers and colleagues.
• The ability to follow instructions and procedures is essential in a structured retail environment.
• Applicants should demonstrate a strong focus on delivering results and meeting customer expectations.
• The ability to work with people, persuade and influence customers and colleagues, plan and organise effectively, and cope with pressures and setbacks will be advantageous.

The Shop Assistant Cashier / Festive Casuals opportunity at Clicks Group offers candidates the chance to gain or further develop practical retail experience in a customer-focused environment. The fixed-term nature of the position makes it suitable for applicants looking to build their exposure to FMCG and retail store operations while developing valuable skills in customer service, point of sale administration, merchandising and cash handling. Candidates who are dependable, professional and comfortable working in a fast-paced environment may find the role well aligned with their abilities. Attention to detail will be particularly important because the position involves processing payments, scanning merchandise and handling cash. A positive attitude and willingness to assist customers will also contribute to success in the role.

Applicants should ensure that they meet the minimum requirements before submitting their application. Grade 12 is essential, while previous customer-facing experience in a retail or FMCG store environment is desirable. Candidates should also be prepared to follow established procedures, work effectively under pressure and maintain high standards of customer service throughout their shifts. As a Festive Casual role, flexibility and the ability to support store operations when customer demand is high are likely to be important aspects of the position. Interested candidates should carefully review the vacancy information and submit their applications before the stated deadline. The closing date for applications is 21 September 2026.

This Shop Assistant Cashier / Festive Casuals vacancy is based in Mpumalanga and is listed as an Employment Equity position. The successful applicants will join Clicks Group and contribute to daily retail operations while helping customers access products, promotions and services efficiently. The position offers an opportunity to strengthen practical retail skills while gaining experience in one of the country’s established health and beauty retail environments. Candidates should make sure that all required information is included in their application and that they apply using the official Clicks Group recruitment platform. Applications submitted by 21 September 2026 will be considered in line with the requirements of the vacancy.

Apply here