Merchandiser Opportunity at Dis-Chem Pharmacies Limited Waterfall

Dis-Chem Pharmacies Limited is inviting applications for a Merchandiser position at its Waterfall store in Midrand, Gauteng. This is a permanent, entry-level retail opportunity suited to an organised, customer-focused and detail-oriented individual who can maintain high merchandising standards while supporting customers on the shop floor. The successful candidate will be responsible for keeping merchandise fully stocked, correctly priced and neatly presented while assisting with stock rotation, stocktaking, housekeeping and general store operations. The role also requires regular interaction with customers, making strong communication and customer service skills important. Applications for the Merchandiser position close on 12 October 2026.

The Merchandiser plays an important role in ensuring that products are available and presented correctly throughout the store. The successful applicant will assist with replenishing stock, maintaining product displays and checking that merchandise has not reached its sell-by date. Stock must be rotated using the first-in, first-out method, while low stock, damaged products, expired merchandise and out-of-stock items must be reported to management. The position also involves supporting the storeroom, receiving and off-loading stock and maintaining an orderly shop floor. Candidates should therefore be comfortable with hands-on retail duties and able to maintain accuracy while working in a busy environment.

Key Responsibilities

• Restock merchandise as required to maintain product availability and maximise sales.
• Ensure delivered stock and stock pulled from the storeroom are stored and packed in the correct spaces in a timely manner.
• Check stock on shelves regularly to ensure products have not reached their sell-by dates.
• Ensure the full range of products is available and properly displayed on shelves.
• Facilitate regular stock rotation according to the first-in, first-out method.
• Report low stock levels, out-of-stock items, damaged stock and expired products to management.
• Assist with counting stock files and general stocktaking activities.
• Adhere to Dis-Chem operating standards, store layouts and planograms.
• Flatten boxes after unpacking merchandise and move them to the designated area.
• Ensure front shop shelves and products are neatly presented, clearly visible and correctly labelled.
• Check that product pricing is accurate and report all price discrepancies to management.
• Keep informed about current and new products.
• Ensure merchandising displays are built, faced up, stocked and maintained according to required standards.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in both the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping when necessary.
• Assist with training new staff members where required.
• Provide friendly, helpful and courteous assistance and advice to customers.
• Follow up on customer out-of-stock queries using the customer service out-of-stock list.
• Ensure customer stock queries are dealt with and resolved appropriately.
• Wear the correct Dis-Chem uniform and name badge at all times.
• Handle merchandise carefully to minimise losses and damage.
• Adhere to Dis-Chem policies, Standard Operating Procedures and health and safety rules and regulations.

Requirements and Skills

• Grade 12 or Matric is an essential requirement.
• Applicants should have up to 6 months of retail experience.
• At least 1 year of retail experience will be advantageous.
• Computer literacy, including Microsoft Office skills, is required.
• Applicants must be willing and able to work retail hours.
• A strong command of the English language is essential.
• Candidates should be presentable and professional in their conduct.
• Effective engagement skills are required when dealing with customers, management and colleagues.
• Trustworthiness and honesty are essential qualities.
• Good time management skills are important for managing daily merchandising and stock responsibilities.
• Being bilingual will be advantageous.
• Knowledge of merchandising standards and the FMCG industry will be beneficial.
• Product and category knowledge will be advantageous.
• The ability to analyse ZMORE reports for ordering and stocktaking will be beneficial.
• Candidates should be able to identify and report bad or suspicious behaviour involving staff members or customers.
• Applicants must be physically fit and able to lift and move heavy boxes while following health and safety requirements.
• Reliable transport and/or residence in close proximity to the Waterfall store is required.
• Applicants must be South African citizens.
• Candidates must have clear credit and criminal records.
• Strong attention to detail and the ability to maintain accurate stock information are important.
• Candidates should be comfortable working in a busy retail environment and assisting customers when required.

The Merchandiser opportunity at Dis-Chem Waterfall provides a permanent entry-level career opportunity for a candidate who can combine accurate stock management, strong merchandising skills and customer service in a busy retail environment, with a market-related salary plus medical aid, provident fund and staff account benefits; the role requires Matric, computer literacy, retail-hour flexibility and the physical ability to lift and move heavy boxes, while Dis-Chem states that it is an equal opportunity employer, considers its Employment Equity Plan and Targets during recruitment and actively supports the recruitment of People with Disabilities, with only successful applicants contacted and unsuccessful applicants advised to consider their applications unsuccessful if they receive no feedback within two weeks after the closing date.

Apply here