Shop Assistant / Cashier Opportunity at Clicks Group Karaglen Mall

Clicks Group is inviting applications for three permanent Shop Assistant / Cashier positions at Karaglen Mall in Edenvale, Gauteng. This opportunity is ideal for customer-focused individuals who enjoy working in a retail environment and are committed to providing friendly, efficient service. Successful candidates will help create a positive shopping experience by assisting customers, processing purchases accurately, promoting in-store offers and maintaining the high merchandising and housekeeping standards expected at Clicks.

The Shop Assistant / Cashier role combines customer service, point-of-sale operations and general store duties. Employees will be responsible for scanning merchandise, collecting payments, handling cash safely and helping customers benefit from Clicks ClubCard rewards and promotions. The position also requires a good understanding of basic mathematics, stock management and merchandising principles, as well as the ability to communicate professionally and work efficiently in a busy retail setting.

Clicks Group is looking for applicants who can represent the brand positively, follow store procedures and contribute to the company’s goal of being the customer’s first-choice health and beauty retailer. Grade 12 is an essential requirement, while previous experience in a customer-facing retail or fast-moving consumer goods (FMCG) environment will be an advantage. Candidates who enjoy working with people and take pride in delivering accurate, reliable service are encouraged to apply before the advertised closing date.

Key Responsibilities

• Point-of-sale operations: Carry out all operational activities at the till efficiently and promptly, ensuring that customer transactions are completed accurately.
• Accurate scanning and payments: Scan merchandise correctly, collect payments for purchased goods and maintain a high level of accuracy throughout every transaction.
• Cash handling: Handle cash securely and responsibly at all times, following the store’s procedures for managing payments.
• Clicks ClubCard promotion: Actively promote the Clicks ClubCard programme, encourage customers to participate and enrol new members to help achieve ClubCard participation targets.
• ClubCard rewards: Process applicable ClubCard rewards and ensure customers receive the benefits available to them during their purchases.
• Promotional awareness: Inform customers about current promotions, special offers and relevant deals to encourage sales and support the Clicks promise of helping customers feel good and pay less.
• Customer service excellence: Deliver friendly, professional and efficient service by being visible, approachable and helpful throughout the customer shopping experience.
• Brand representation: Act as a positive ambassador for Clicks by demonstrating the company’s values and maintaining professional conduct when interacting with customers and colleagues.
• Merchandising: Complete merchandising duties in accordance with store requirements and visual merchandising standards, ensuring that products are presented neatly and attractively.
• Housekeeping: Maintain a clean, tidy and organised store environment in line with Clicks’ general housekeeping requirements.
• Product knowledge: Keep up to date with product ranges, promotions, events and relevant product information to provide customers with accurate assistance.
• Stock management: Apply an understanding of stock management procedures when carrying out daily store duties.
• Customer satisfaction: Respond to customer needs professionally and help create a convenient, positive shopping experience.
• Following procedures: Carry out assigned responsibilities in accordance with store instructions, operational procedures and company standards.
• Supporting company objectives: Contribute to Clicks Group’s vision of becoming the customer’s first-choice health and beauty retailer by delivering consistent service and supporting the effective operation of the store.

Requirements and Skills

• Grade 12: A Matric certificate or equivalent Grade 12 qualification is essential.
• Mathematics and English: Mathematics at 50% and English at 50% at Grade 12 level are desirable.
• Retail experience: Previous experience in a customer-facing role within a retail or FMCG store operations environment is advantageous.
• Basic mathematics: The ability to perform basic mathematical calculations accurately is important for processing transactions and handling payments.
• Retail and FMCG knowledge: An understanding of retail operations, merchandising principles and promotional activities will be beneficial.
• Stock management knowledge: Familiarity with stock management procedures and the importance of maintaining accurate stock practices is an advantage.
• Customer service skills: A strong customer orientation and the ability to provide helpful, professional service to customers from different backgrounds.
• Communication skills: Good communication skills to explain promotions, assist customers and work effectively with colleagues.
• Computer literacy: Basic computer skills to support point-of-sale operations and other store-related duties.
• Numeracy skills: Confidence when working with numbers, payments and transaction-related tasks.
• Planning and organisation: The ability to organise daily responsibilities and complete assigned duties efficiently.
• Problem-solving: A practical approach to identifying and resolving routine issues while following the correct procedures.
• Relationship building: The ability to relate to people, build positive working relationships and communicate effectively with customers and colleagues.
• Following instructions: Willingness and ability to follow instructions, company procedures and established retail standards.
• Results orientation: A commitment to achieving expected results while meeting customer needs and maintaining service quality.
• Teamwork: The ability to work cooperatively with others and contribute to a supportive store environment.
• Persuasion and influencing: The confidence to explain relevant promotions and encourage customers to consider ClubCard membership and available offers.
• Handling pressure: The ability to remain organised, professional and customer-focused during busy trading periods and when dealing with workplace challenges.

The Shop Assistant / Cashier X3 vacancies at Clicks Karaglen Mall offer an opportunity to build retail experience with an established health and beauty retailer. Applicants should be ready to support daily store operations, maintain accurate point-of-sale transactions, promote Clicks ClubCard benefits and deliver the friendly service that customers expect. Grade 12 is compulsory, and previous retail or FMCG experience is desirable rather than essential. This is a permanent opportunity advertised as an employment equity position, and interested candidates should submit their applications before 5 November 2026. Make sure your application highlights your education, customer service abilities, numeracy skills and any relevant retail experience.

Apply here