Shop Assistant / Cashier Opportunities at Clicks Nelspruit Plaza

Clicks Group is inviting applications for six permanent Shop Assistant / Cashier positions at its Nelspruit Plaza store in Mpumalanga. These opportunities are suitable for customer-focused individuals who want to build a career in the retail and FMCG industry. Successful candidates will help deliver excellent customer service by handling point of sale transactions, processing payments, promoting Clicks ClubCard membership and maintaining store merchandising standards. The role also involves handling cash safely, informing customers about promotions and keeping the store clean and organised. Applicants must have Grade 12. Previous experience in a customer-facing retail or FMCG environment will be an advantage. This is an employment equity position.

Key Responsibilities

• Point of sale operations: Complete all till and point of sale activities efficiently and within the required timeframes.
• Scanning and payments: Scan merchandise accurately and collect payments for purchased goods.
• ClubCard rewards: Process Clicks ClubCard rewards correctly during customer transactions.
• Cash handling: Handle cash safely and follow the required procedures.
• ClubCard promotion: Encourage customers to sign up for Clicks ClubCard and help the store meet its membership targets.
• Promotional activities: Inform customers about current promotions and special offers to support sales.
• Customer service: Provide friendly and professional assistance while representing the Clicks brand positively.
• Merchandising: Maintain product displays and ensure that merchandise meets store and visual merchandising standards.
• Housekeeping: Complete general housekeeping duties and help maintain a clean and organised store.
• Product knowledge: Keep up to date with products, product ranges, promotions and events to provide customers with accurate information.
• Company values: Support Clicks Group’s vision of becoming the customer’s first-choice health and beauty retailer.

Requirements and Skills

• Education: Grade 12 is essential.
• Mathematics and English: A minimum of 50% in Grade 12 Mathematics and English is desirable.
• Work experience: Previous experience in a customer-facing role within a retail or FMCG store environment will be an advantage.
• Basic mathematics: Ability to perform basic calculations and handle transactions accurately.
• Retail knowledge: Understanding of retail or FMCG operations, merchandising and promotional activities.
• Stock management: Basic understanding of stock management procedures.
• Customer service: Knowledge of customer service principles and the ability to provide a positive shopping experience.
• Communication: Good communication skills when dealing with customers and colleagues.
• Computer literacy: Basic computer skills to support point of sale and store activities.
• Numeracy: Ability to work confidently and accurately with numbers.
• Planning and organisation: Ability to organise tasks and manage daily responsibilities.
• Problem-solving: Ability to identify problems and respond appropriately.
• Customer orientation: A strong focus on customer needs and service excellence.

Essential Competencies

• Relating and networking.
• Following instructions and procedures.
• Delivering results and meeting customer expectations.

Desirable Competencies

• Working effectively with people.
• Persuading and influencing.
• Planning and organising.
• Coping with pressure and setbacks.

The Clicks Shop Assistant / Cashier vacancies offer an opportunity to join a well-known retail group in permanent positions. Successful candidates will contribute to daily store operations and help customers enjoy a convenient and positive shopping experience. All six positions are based at Clicks Nelspruit Plaza in Mpumalanga. The vacancies are listed as employment equity opportunities. Applicants who meet the minimum requirements should submit their applications before 12 November 2026.

Apply here