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Join the Magic: Shop Assistant Vacancy at Toys R Us – Waterfall Mall, Rustenburg

Toys R Us and Babies R Us South Africa are calling on passionate, customer-focused individuals to become part of the world of “awwwesome”! A permanent Shop Assistant position is now open at the Waterfall Mall branch in Rustenburg, offering a thrilling opportunity to work with one of the most iconic retail brands.

Step Into a World of Wonder

As a Shop Assistant, you won’t just sell toys—you’ll help create magical moments for children, parents, and grandparents. Toys R Us SA currently operates over 60 stores across Southern Africa and continues to deliver exceptional retail experiences through both its physical and online platforms.

If you’re energetic, sales-driven, and love working with people, this entry-level role could be your perfect fit.

What the Job Involves

The primary purpose of the Shop Assistant role is to maximise sales and deliver a “WOW” shopping experience. You’ll play a key part in ensuring customers receive top-notch service and walk away with exactly what they’re looking for—plus a little extra.

Core Responsibilities:

  • Delivering AWESOME customer service and engaging warmly with all customers
  • Identifying customer needs and guiding them through the product range, warranties, and pricing
  • Upselling and driving add-on sales across departments
  • Keeping displays organised, prices accurate, and promotional items well-positioned
  • Ensuring cleanliness and visual appeal of the store through proper merchandising
  • Participating in stock takes, reporting on sales trends, and minimising stock loss
  • Executing planned promotions and contributing to smooth daily operations
  • Protecting company assets and keeping expenses in check

What You’ll Need to Join the Team:

  • Matric certificate
  • At least six months of retail experience
  • Reliable transport to work shifts, including weekends and public holidays
  • A positive, sales-driven mindset and strong communication skills

Skills That Set You Apart:

  • Tenacity and motivation to meet sales targets
  • Excellent interpersonal skills and product knowledge
  • A strong customer-first attitude
  • Attention to detail in merchandising and store presentation

Why Work at Toys R Us?

You’ll be part of an internationally recognised brand that celebrates fun, imagination, and family. This role is more than a job—it’s about creating joy and ensuring every customer leaves with a smile.

Job Summary at a Glance:

  • Position: Shop Assistant
  • Company: Toys R Us and Babies R Us South Africa
  • Location: Waterfall Mall, Rustenburg, North West
  • Type: Permanent
  • Posted Date: 21 July 2025
  • Department: Sales
  • Industry: Retail
  • Experience Level: Entry Level

Ready to Bring the WOW Factor?

If you’re ready to build your retail career while spreading joy to families every day, apply now:
👉 Apply Here

Be part of something truly magical—where every sale has the power to spark a smile.

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