Permanent Part Tamer Job at Adidas West Street

A Permanent Part Tamer position is available at the West Street Durban retail store for Adidas. This role focuses on customer service, sales support, and store operations in a high energy fashion retail environment. It is designed for individuals who enjoy working with people, have an interest in sportswear and fashion, and can perform in a fast paced retail setting. The position supports daily store functions while ensuring customers receive consistent service and product guidance.

Job Purpose And Role Overview

The main purpose of this role is to assist store management with daily operations while delivering strong customer service. You will ensure that customers receive a positive shopping experience while maintaining store standards and procedures. The role combines sales support, merchandising, point of sale transactions, and general store maintenance. You will also help move stock from the stockroom to the sales floor and support promotional displays. Success in this role depends on energy, consistency, and attention to detail.

Key Responsibilities

This position involves direct customer interaction and store support activities throughout the day.

Core responsibilities include:

• Providing high level customer service to every shopper
• Processing sales transactions including cash, card, and other payment methods
• Supporting product ticketing and checking stock paperwork accuracy
• Assisting with stock movement from stockroom to sales floor
• Supporting store displays and merchandising setups
• Learning and using the point of sale system correctly
• Applying selling techniques such as upselling and product recommendations
• Greeting customers and assisting them in finding suitable products
• Acting as a store greeter during busy trading hours when required
• Maintaining clean and organised store conditions
• Supporting loss prevention and reporting suspicious activity
• Following all store security procedures and SLAP guidelines
• Participating in in store and digital training programs
• Using performance tools such as Power BI to understand store performance

Customer Service Expectations

Customer service is a core requirement in this role. You must engage customers confidently and provide accurate product information. You are expected to help customers choose the right items based on their needs. You must remain approachable, helpful, and professional throughout your shift. Strong service delivery contributes directly to store performance and customer loyalty.

Skills And Knowledge Required

This role requires strong interpersonal and practical retail skills.

Essential skills include:

• Strong passion for retail and customer service
• Ability to use initiative without constant supervision
• Clear and positive communication skills
• Flexibility to work weekdays, evenings, and weekends
• Ability to adapt to changing store needs
• Strong teamwork and collaboration skills
• Ability to work in a fast paced retail environment
• Interest in fashion and styling customers confidently

Previous retail experience is an advantage but not required. Enthusiasm and willingness to learn are key success factors.

Workplace Behaviour And Standards

You are expected to maintain high performance and follow store procedures at all times. This includes maintaining discipline in customer service delivery, ensuring accuracy in transactions, and following security rules. You must be proactive in supporting store operations and assisting team members when needed. Attention to detail is important when handling stock and operating systems. Consistency and responsibility are required in all tasks.

Training And Development

This role includes structured training opportunities through in store and digital learning platforms. You will learn product knowledge, sales techniques, and retail systems. Training helps improve your understanding of store performance tools and customer engagement strategies. You are expected to participate actively in learning programs to improve your performance. Continuous development is part of the retail environment.

Work Environment

You will work in a busy retail store on West Street in Durban. The environment is fast paced and customer focused. You will spend most of your shift on your feet assisting customers and managing store tasks. Flexibility is required because shifts may include weekends and peak trading hours. Teamwork is essential to maintain smooth store operations.

Career Growth Opportunity

This permanent part time role provides strong entry into the retail and fashion industry. It builds experience in customer service, sales, and store operations. High performing employees can progress into full time roles, supervisory positions, or specialist retail careers. It also develops confidence, communication skills, and commercial awareness. It is a strong foundation for a long term career in retail.

How To Apply

You can apply directly through the official Adidas careers portal here: Permanent Part Tamer Adidas