Sales Assistant Opportunity at Typo Paarl Mall

Typo is looking for an enthusiastic and creative Sales Assistant to join its team at Paarl Mall in Paarl, Western Cape. This opportunity is ideal for someone who enjoys working with people, has a passion for stationery, gifting and lifestyle products and wants to be part of an exciting global retail brand. As Typo continues its ambitious brand refresh, the successful candidate will help create memorable customer experiences while supporting the store’s sales, merchandising and operational goals. If you are energetic, customer-focused and ready to contribute to the next chapter of the Typo brand, this could be an excellent retail opportunity.

Typo is known for creating products that add personality to everyday life, from stationery and travel accessories to gifting and lifestyle products. The brand is currently focused on expanding its global reach while refreshing its identity and strengthening its position as a creative and culturally relevant retailer. As a Sales Assistant, you will become a Brand Ambassador who helps customers discover products while creating a fun and welcoming store environment. You will also work closely with your team to achieve goals and maintain high store presentation standards.

Key Responsibilities

• Act as a proud Typo Brand Ambassador and represent the brand positively.
• Create memorable, friendly and enjoyable experiences for customers.
• Welcome customers and provide helpful assistance throughout their shopping experience.
• Assist customers in finding products that suit their needs, interests and personal style.
• Develop strong knowledge of Typo’s stationery, travel, gifting and lifestyle ranges.
• Live and demonstrate the brand’s values through customer and team interactions.
• Champion Cotton On Group Foundation initiatives and help support positive community impact.
• Maintain a fresh, attractive and inviting store environment.
• Merchandise products according to store and brand presentation standards.
• Replenish merchandise regularly to maintain product availability.
• Keep displays organised and easy for customers to browse.
• Support the team in achieving store sales and performance targets.
• Work collaboratively with colleagues during busy trading periods.
• Contribute to a positive and energetic team culture.
• Support general store operations and complete additional duties when required.
• Help celebrate team achievements and contribute to a strong store performance.

Requirements and Skills

The ideal candidate should have a genuine interest in retail, customer service and creative lifestyle products. Typo is looking for someone who can connect naturally with customers and contribute positively to the store environment.

Important skills and qualities include:

• Strong customer service skills.
• Excellent communication and interpersonal abilities.
• Friendly, confident and approachable personality.
• Passion for stationery, gifting, travel or lifestyle products.
• Positive and energetic attitude.
• Ability to work effectively as part of a team.
• Willingness to learn about products and brand values.
• Good attention to detail.
• Ability to work in a fast-paced retail environment.
• Flexibility when supporting different store responsibilities.
• Strong work ethic and reliability.
• Ability to maintain high store presentation standards.
• Customer-focused approach with a willingness to go the extra mile.

Employee Benefits

Working for Typo as part of the Cotton On Group comes with access to a range of employee benefits. Team members receive a 50% discount across Cotton On Group brands, including Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo and Factorie.

Employees can also access local and global career development opportunities across the group’s seven brands. Additional benefits include 24/7 wellness support covering mental health, relationships and family support, as well as discounts for employees and their families. The group also provides opportunities for team members to participate in initiatives that create meaningful change and contribute positively to communities.

This Sales Assistant role at Typo Paarl Mall offers an opportunity to develop practical experience in customer service, retail sales, merchandising and store operations. The position is well suited to someone who enjoys a creative retail environment and wants to work for a global lifestyle brand with a strong focus on individuality and positive customer experiences. If you are enthusiastic, people-focused and ready to contribute to a growing brand, this opportunity could be an excellent starting point for your retail career.

Cotton On Group is a global fashion and lifestyle retailer that began in Australia and now operates eight brands across 22 countries with approximately 1,500 stores and 20,000 team members. The group’s brands offer products across fashion, kids, body, accessories, stationery and lifestyle categories. Its purpose is focused on making a positive difference in people’s lives through its brands, people and community initiatives.

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