Cape Business Centre,Manager Operations

Cape Town’s Premium Business Centre seeks a Manager

It is the primary responsibility of the Business Centre Manager to ensure the complete coordination of all conference meetings, working closely with the client to ensure successful planning, set-up, and service. If you are a dynamic and highly organized individual with entrepreneurial attributes this is an exciting opportunity for you.

Responsibilities, but not limited to:

• Assumes the role of the main point of communication between the client and all departments within the business both in pre-planning and on-site
• Manages assigned operational functions within the business consistent with the strategic plan and vision for the property
• Manages the delivery and measurement of guest service consistent with the company core service standards and brand attributes
• Work directly with clients on room set-up, cost and billing details and other requirements pertinent to their event
• Ensures that necessary meeting facilities are reserved where applicable
• Source prospective clients, working with the sales team to promote the business
• Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
• Performs all job-related duties as assigned, and lend a hand where needed
• Create function sheets, invoices, and conferencing packages
• Strategize with owner and sales team to set goals and the execution thereof
• Update data bases and keep record of members, monthly invoicing of membership packages
• Market and approach potential clients to ensure growth of the business

Education:

• Grade 12 (National Senior Certificate or equivalent)
• Bachelor’s degree in a related field or equivalent
• Three+ years work experience in medium size convention/conference/events business
• Valid driver’s licence and own transport

Personal requirements:

• Excellent communication skills/ bilingual
• Proactive, decisive, innovative, creates support from others and is devoted to quality
• Client focused with market orientation
• Solid financial and business acumen
• Has strategic insight and is strong at planning and implementation
• Strong ability to multi-task
• Ability to problem solve quickly
• Tradeshow experience advantageous
• Well-groomed, presentable and professional manner

Kindly forward updated CV, contactable refences and recent photo to az.oc.cbepac@egni

Posted on 05 May 11:29, Closing date 4 Jul

Apply by email

Inge Rebello
[email protected]

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