Youth Employment Program Opportunity at Clicks Group Limpopo, Mpumalanga and Gauteng

Clicks Group is inviting applications for its Youth Employment Program in Limpopo, Mpumalanga and Gauteng. This fixed-term opportunity is designed for individuals who want to gain practical experience in retail operations while developing customer service, point of sale, merchandising and workplace skills. The programme is linked to the day-to-day activities of a Clicks retail store and focuses on delivering service excellence while ensuring that customers receive efficient and professional assistance. Although the vacancy listing records Gauteng as the location, the programme title specifically identifies opportunities across Limpopo, Mpumalanga and Gauteng. Applications for the Youth Employment Program close on 29 September 2026.

The programme provides exposure to a range of retail responsibilities, particularly point of sale operations, customer service and merchandising. Participants will be expected to process purchases accurately, handle payments responsibly and assist customers with information about products, promotions and the Clicks ClubCard. The role also involves maintaining store presentation and housekeeping standards while supporting the smooth movement and availability of merchandise. Candidates should be comfortable working with people, following procedures and completing routine operational duties in a professional manner. The programme can provide useful practical exposure for candidates interested in developing their experience within the FMCG and retail sector.

Key Responsibilities

• Efficiently execute all operational activities at the point of sale in a timely manner.
• Accurately scan merchandise and collect payment for customer purchases.
• Action Clicks ClubCard rewards correctly during transactions.
• Handle cash safely and responsibly at all times.
• Proactively promote the Clicks ClubCard and assist with enrolling new members.
• Contribute towards achieving ClubCard participation targets through customer engagement.
• Inform customers about promotions and offers to support sales and help customers feel good and pay less.
• Deliver excellent customer service by acting as a professional Clicks brand ambassador.
• Remain visible, approachable and friendly while assisting customers.
• Execute and maintain merchandising activities according to store and visual merchandising standards.
• Complete general housekeeping duties to keep the store clean, organised and customer ready.
• Support the Clicks Group vision of being the customer’s first-choice health and beauty retailer by living and driving company values.
• Maintain current knowledge of products, ranges, promotions and events.
• Provide customers with correct and relevant information about products and promotions.
• Follow instructions, procedures and established store standards when completing daily responsibilities.
• Support the smooth operation of the store by assisting with general retail activities as required.

Requirements and Skills

• Grade 12 is an essential educational requirement.
• Maths at 50% at Grade 12 level is desirable.
• English at 50% at Grade 12 level is desirable.
• Previous experience in a customer-facing role within a retail or FMCG store operations environment is desirable.
• Basic maths calculation skills are important for point of sale and transaction-related responsibilities.
• An understanding of retail or FMCG operations is advantageous.
• Knowledge of merchandising and promotions principles will be beneficial.
• Understanding of stock management procedures is useful.
• Knowledge of customer service excellence is important.
• Planning and organising skills are required to manage daily responsibilities.
• Problem-solving skills are useful when dealing with customer queries and operational issues.
• Strong customer orientation is essential.
• Good communication skills are required when interacting with customers and colleagues.
• Computer literacy is advantageous.
• Good numeracy skills are important for accurate point of sale activities.
• Candidates should be able to relate and network effectively with customers and colleagues.
• The ability to follow instructions and procedures is essential.
• Applicants should be focused on delivering results and meeting customer expectations.
• The ability to work effectively with people is desirable.
• Persuading and influencing skills can be advantageous when promoting ClubCard membership and store promotions.
• Planning and organising abilities will be beneficial in a busy retail environment.
• The ability to cope with pressure and setbacks will be advantageous.

The Clicks Group Youth Employment Program offers participants an opportunity to gain practical retail experience across Limpopo, Mpumalanga and Gauteng while developing skills in customer service, point of sale operations, merchandising and general store activities; the opportunity is offered on a fixed-term contract basis and is listed as an Employment Equity position, with candidates expected to meet the Grade 12 requirement and the programme’s other stated criteria. Applicants who are interested in building practical workplace experience in the retail and FMCG sector should ensure that their applications are submitted before the closing date of 29 September 2026.

Apply here