Permanent Part-timer Opportunity at adidas Retail Park Johannesburg

adidas is inviting applications for a Permanent Part-timer position at Retail Park in Johannesburg. This opportunity is suited to an enthusiastic and customer-focused individual who enjoys working in fashion retail and wants to contribute to a fast-paced store environment. The successful candidate will support management with day-to-day store maintenance while delivering excellent service and following all adidas policies and procedures. The role combines customer service, sales support, stock movement, merchandising, point-of-sale activities and loss prevention responsibilities. Applicants should be flexible enough to work during weekdays, evenings and weekends and should have a genuine passion for retail, fashion and customer engagement.

The Permanent Part-timer will play an important role in ensuring that customers receive a high standard of service whenever they visit the adidas store. This includes greeting customers, helping them find suitable products and using selling techniques to support store and individual sales goals. The position also requires employees to assist with stock flow, displays, housekeeping and other operational duties that keep the store running smoothly. Candidates will need to become confident using the point-of-sale system and understand the importance of maintaining accuracy and following company procedures. The successful applicant will also be expected to take part in company training and develop strong product knowledge so that they can provide informed assistance to customers.

Key Responsibilities

• Deliver the highest level of adidas customer service to every shopper.
• Assist customers in finding the right products based on their needs, preferences and desired style.
• Greet customers when they enter the store and provide friendly, professional assistance throughout their shopping experience.
• Serve as a front-door Greeter during busy workdays when required.
• Complete regular sales transactions involving cash, credit cards, cheques and other accepted payment methods when necessary.
• Use the point-of-sale system confidently and accurately while maintaining the integrity of transactions and following company procedures.
• Support product ticketing activities and check relevant paperwork against items received.
• Assist with the movement of products from the stockroom to the sales floor when required.
• Support merchandise displays and follow display suggestions or schedules provided by the store management team.
• Use selling techniques such as add-on sales and provide useful technical product information to improve customer engagement and support sales goals.
• Contribute to achieving store and individual sales targets through proactive selling and excellent service.
• Maintain general housekeeping standards, including keeping the store clean and presentable.
• Safeguard adidas company assets and follow all relevant procedures for protecting stock and equipment.
• Support loss prevention by monitoring the sales floor and reporting suspicious activity.
• Follow security procedures and SLAP requirements at all times.
• Participate in in-store training and digital learning programmes such as Atticus and AREA.
• Build and maintain product knowledge and understand role best practices through ongoing training.
• Become familiar with Power BI tools to gain a better understanding of store performance, best-selling products and black hole products.
• Support management and colleagues with other store duties as required.
• Adapt to changing store needs and contribute positively to the overall performance of the team.

Requirements and Skills

• A Matric certificate is required.
• Candidates should have between 0 and 1 year of retail experience.
• Previous fashion retail experience will be highly regarded but is not essential.
• A genuine passion for retail and customer service is essential.
• Applicants should demonstrate initiative and be willing to take ownership of assigned responsibilities.
• Clear, positive and upbeat communication skills are important.
• Candidates must be flexible and willing to assist during weekdays, evenings and weekends.
• The ability to adapt to different tasks, situations and changing store requirements is essential.
• Applicants should be able to work effectively as part of a team and contribute towards shared results.
• Candidates must be comfortable working in a fast-paced, high-volume retail environment.
• Enthusiasm and a positive attitude are important qualities for the role.
• A strong interest in fashion is required, together with the confidence to help customers create different looks and styles.
• Customer service skills and a willingness to engage with shoppers are essential.
• Applicants should be comfortable learning new systems and using point-of-sale technology.
• Attention to policy, procedure and security requirements is important.
• The ability to learn and retain product knowledge will be valuable.
• Candidates should be willing to participate in both in-store and digital training.

The Permanent Part-timer opportunity at adidas Retail Park offers candidates the chance to develop practical experience in a recognised fashion and sportswear retail environment. The position is broader than simply assisting customers with purchases, as employees will also contribute to merchandising, stock movement, housekeeping, loss prevention and store operations. This variety can help a motivated candidate build a strong understanding of how a busy retail store operates on a day-to-day basis. Customer service remains central to the role, meaning the successful applicant should enjoy interacting with people and take pride in helping customers find products that meet their needs. A positive and energetic approach will be important, particularly during busy periods.

Sales performance is another important aspect of the position. adidas expects the Permanent Part-timer to use practical selling techniques, including add-on selling and explaining technical product information, to help customers make informed purchasing decisions. The successful candidate should therefore be comfortable starting conversations with shoppers and identifying opportunities to provide additional assistance. Understanding fashion and being confident when styling customers can help create a more engaging shopping experience. Candidates should also remain aware of store performance and make use of tools such as Power BI to improve their understanding of best-selling products and other sales information. This combination of customer service and commercial awareness can help employees contribute more effectively to store targets.

The role also requires a strong operational mindset. Employees may assist with checking received stock paperwork, ticketing products and moving merchandise from the stockroom to the sales floor. Maintaining clean and organised store areas is also part of the everyday responsibility, as presentation plays an important role in the customer experience. Loss prevention and the safekeeping of company assets are equally important, requiring employees to remain alert and follow the relevant security procedures. Candidates must be prepared to follow company policies carefully and report suspicious activity when necessary. Accuracy and reliability will be important across all of these responsibilities.

Training and continuous learning form another part of the Permanent Part-timer role. adidas expects employees to take part in in-store and digital training opportunities to strengthen product knowledge and understand best practices for the position. Familiarity with systems and tools such as the point-of-sale system, Atticus, AREA and Power BI can help employees become more effective in their day-to-day responsibilities. Candidates should therefore be comfortable learning new technology and applying new information in a practical retail environment. A willingness to develop skills and improve performance will be valuable throughout the role.

The position is well suited to someone who enjoys working with a team but can also use their own initiative when completing tasks. adidas is looking for individuals who can remain adaptable when circumstances change and who are comfortable handling different responsibilities within a busy store. Flexibility is particularly important because the role may require work during weekdays, evenings and weekends. Candidates should also be able to maintain their enthusiasm and customer focus in a high-volume environment. A love for fashion, confidence in working with customers and a genuine interest in retail can all contribute to success in this position.

Applicants should ensure that they meet the Matric requirement and understand that the role is intended for candidates with 0 to 1 years of retail experience. Previous fashion retail experience is advantageous but is not essential, making the opportunity suitable for candidates who are beginning their retail careers. Those who are passionate about customer service, enjoy fashion and are willing to learn can apply through the official adidas careers platform. The Permanent Part-timer position at Retail Park provides an opportunity to gain practical exposure to sales, customer service, stock operations, merchandising and retail technology. Interested candidates can use the official application link below to submit their applications.

Apply here