Frontshop Assistant Job Opportunity at Dis-Chem Foreshore – Cape Town CBD

Dis-Chem Pharmacies Limited has announced a permanent Frontshop Assistant vacancy at its Foreshore branch in Cape Town CBD. The position was posted on 29 August 2025, and applications close on 12 September 2025.

Role Overview

The Frontshop Assistant will play a key role in upholding merchandising standards, supporting customer service, and ensuring smooth point-of-sale operations. The role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a busy retail environment.

Minimum Requirements

• Grade 12 (Matric or Senior Certificate)
• 0 to 6 months of retail work experience

Advantageous

• 1 year of retail experience
• Certification in Retail Business Management

Key Responsibilities

• Keep shelves fully stocked and neatly presented at all times.
• Monitor product expiry dates and rotate stock to prevent losses.
• Restock merchandise promptly to maximise sales.
• Follow up on customer out-of-stock queries and provide feedback.
• Ensure accurate pricing, labels, and merchandise displays.
• Maintain a neat and organised storeroom.
• Assist customers with product information and recommendations.
• Process payments including cash, cards, vouchers, and loyalty cards.
• Handle returns and exchanges when authorised.
• Report price discrepancies, damaged stock, and expired items to management.
• Participate in stock counts and general stocktaking.
• Assist with offloading deliveries and organising packaging materials.
• Uphold customer service standards and report compliments or complaints.
• Maintain housekeeping in line with Dis-Chem standards.
• Adhere to company policies, health and safety rules, and uniform regulations.

Competencies

Essential

• Knowledge of retail operations and processes
• Strong problem-solving skills with sound judgment on escalation
• Basic arithmetic skills
• Clear verbal communication and customer interaction ability
• Consistent adherence to procedures
• Accountability and reliability in task execution

Advantageous

• Basic computer literacy (Word, Excel, Outlook)
• Familiarity with SAP systems
• Strong numerical skills

Conditions of Employment

• Ability to work retail hours, including weekends and public holidays
• South African citizenship
• Clear criminal and credit record (MIE screening)
• Driver’s license and own reliable transport preferred

Remuneration and Benefits

• Market-related salary
• Provident Fund
• Medical Aid
• Staff Account

Application Details

Applicants should submit their applications before the closing date, 12 September 2025.

Apply directly through the Dis-Chem careers portal here:
Apply for the Frontshop Assistant Position