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Clinic Receptionist Vacancy at Dis-Chem Pharmacies Plettenberg Bay

Dis-Chem Pharmacies has announced a new permanent position for a Clinic Receptionist at its Market Square store in Plettenberg Bay, Western Cape. The vacancy was posted on 4 September 2025, with applications closing on 17 September 2025.

The role is part of the LL Division and falls within the retail industry. It is an entry-level opportunity suited for candidates with strong communication and organizational skills.

Job Purpose

The Clinic Receptionist will be responsible for welcoming patients, handling calls, scheduling appointments, and maintaining clinic documentation. The position plays a vital role in ensuring smooth daily operations while supporting quality patient care.

Minimum Requirements

  • Grade 12 or Matric
  • South African citizenship
  • Clear criminal and credit record (MIE checks)
  • Own reliable transport or a valid driver’s license

Job Responsibilities

  • Register new patients and update records according to company standards
  • Assist patients with completing medical and insurance forms
  • Manage and monitor clinic supplies, equipment, and medication
  • Inform patients about clinic procedures and process medical aid payments
  • Handle appointment scheduling to ensure efficient patient flow
  • Maintain a clean reception area while safeguarding patient confidentiality
  • Answer calls within Dis-Chem standards, using proper telephone etiquette
  • Record accurate messages, confirm details with callers, and direct inquiries to the correct staff
  • Assist walk-in visitors, guests, and patients with queries and requests
  • Respond to emergencies and provide assistance to patients in distress
  • Advise patients on medical aid authorization and follow up on feedback requests

Competencies

  • Ability to work under pressure
  • Deadline-driven approach
  • Strong oral and written communication skills

Remuneration and Benefits

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account benefits

Application Details

Interested candidates must submit applications before 17 September 2025. Full vacancy details and the application portal are available at: https://dischem.simplify.hr/vacancy/ym2eaf

This role provides an entry point into one of South Africa’s leading pharmacy groups and offers both growth opportunities and essential benefits.

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