Clinic Receptionist Opportunity at Dis-Chem Laguna Mall

Dis-Chem Pharmacies at Laguna Mall, Langebaan is inviting applications for the position of Clinic Receptionist. This permanent role is ideal for entry-level candidates seeking to work in a dynamic retail healthcare environment. The successful candidate will be responsible for ensuring smooth clinic operations while supporting quality patient care.

Key Responsibilities

• Register and assist patients according to established standards.
• Help patients complete medical forms, including medical aid documentation.
• Maintain clinical equipment, stationery, and medication inventory.
• Inform patients of clinic procedures and manage their records accurately.
• Open and maintain new patient files, ensuring all information is correct.
• Process medical aid payments and move patients through appointments as scheduled.
• Obtain medical reports when required.
• Maintain a clean and organized reception area to protect patient privacy.
• Answer incoming calls promptly using proper telephone etiquette.
• Take accurate messages and ensure calls are transferred to the correct staff member.
• Assist walk-in guests with appointments, meetings, or deliveries.
• Provide relevant information to patients, guests, and callers regarding queries.
• Respond to patients in distress and emergencies.
• Advise patients on medical aid authorization procedures and follow up as needed.

Minimum Requirements

• Grade 12 / Matric
• South African citizen
• Ability to work under pressure and meet deadlines
• Follow oral and written instructions accurately
• Clear criminal and credit record
• Dedicated work station (desk-based role)
• Driver’s license and/or reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Application Process
Candidates must apply online before the closing date on 26 November 2025. Only shortlisted applicants will be contacted. Applications can be submitted via:
Dis-Chem Careers – Clinic Receptionist

This position offers an opportunity to develop administrative and customer service skills within a professional healthcare setting while contributing to efficient clinic operations. Candidates who are organized, patient-focused, and able to work in a fast-paced environment are encouraged to apply.