Sales Assistant Opportunity at Cape Union Mart Woodlands

Cape Union Mart International is seeking a Sales Assistant for its Woodlands store in Pretoria, Gauteng. This permanent role, posted on 1 September 2025, closes on 4 September 2025. The position focuses on delivering excellent customer service, supporting store operations, and driving sales performance.

Role Overview

The Sales Assistant is responsible for exceeding customer expectations through effective selling techniques, maintaining stock accuracy, and ensuring a positive in-store experience. The role requires a proactive attitude, attention to detail, and the ability to work flexible retail hours.

Key Duties and Responsibilities

• Apply customer selling techniques to exceed expectations.
• Adhere to stock loss control measures.
• Consistently meet individual sales targets.
• Identify opportunities to maximize turnover.
• Maintain housekeeping and visual merchandising standards.
• Create an inspiring and enjoyable shopping environment.
• Process purchases accurately, including cash, card, vouchers, and loyalty cards.
• Scan and account for all outgoing stock.
• Establish professional customer relationships and provide courteous assistance.
• Report compliments and complaints to management.
• Resolve customer stock queries efficiently.

Behavioural Requirements

• Honest in handling cash and finances.
• Build and maintain customer and team relationships.
• Adapt to change and demonstrate innovation.
• Take ownership of tasks and responsibilities.
• Effective problem-solving skills.
• Manage time efficiently.
• Deliver exceptional customer service consistently.

Job Requirements

• Matric or equivalent qualification.
• Up to six months of retail experience.
• South African citizen with a clear credit and criminal record.
• Willingness to work retail hours.

Advantageous Skills

• One year of retail experience.
• Microsoft Office proficiency.
• Effective communication skills.
• Knowledge of current clothing trends or outdoor lifestyle products.

Application Process

Interested candidates should apply online via the Cape Union Mart recruitment portal: Apply Here. Candidates not contacted within the specified timeframe should consider their application unsuccessful.

This role suits individuals who are customer-focused, detail-oriented, and motivated to grow within a dynamic retail environment.