Service Area Assistant Deli Opportunity at Pick n Pay On Nicol

Pick n Pay is inviting applications for a Service Area Assistant Deli position at its On Nicol store in Gauteng. This full-time retail opportunity is ideal for a customer-focused individual who enjoys working with food, assisting shoppers and contributing to the smooth daily operation of a supermarket deli department. The successful candidate will help maintain high standards of customer service, food quality, hygiene and product presentation while ensuring that customers receive friendly and efficient assistance.

The Service Area Assistant Deli will support the preparation and presentation of deli products, assist customers with product enquiries and help keep service counters and displays clean, organised and properly stocked. The role also involves monitoring product freshness, maintaining correct pricing and date labels, supporting stock control and following approved food handling procedures. Attention to detail is essential to ensure that deli products are handled safely and that the department meets the required food safety and operational standards.

This Pick n Pay Service Area Assistant Deli vacancy at On Nicol is suitable for candidates who have completed Grade 12 and can work effectively in a fast-paced retail environment. Previous experience in a deli, food service, catering or supermarket environment will be advantageous. Applicants must have good communication and customer service skills, understand the importance of personal hygiene and be physically able to stand for extended periods and handle stock safely. Candidates must reside in Alexandra or Sandton to meet the location requirement for this position.

Key Responsibilities

• Provide friendly, professional and efficient customer service to shoppers visiting the deli department.
• Assist customers with deli products and respond to questions about available items.
• Support the preparation, portioning and packaging of deli products according to approved procedures and recipes, where required.
• Maintain attractive, organised and well-stocked deli displays and service counters.
• Monitor product freshness and check that products are within their required dates for sale.
• Ensure product labels, prices and date markings are accurate and clearly displayed.
• Follow food hygiene and safe food handling procedures at all times.
• Store, handle and dispose of food products safely in accordance with company procedures.
• Maintain cleanliness across the deli service area, including counters, preparation areas and equipment.
• Ensure refrigeration units and display counters are clean and operating correctly, reporting faults promptly.
• Assist with receiving and checking deli deliveries to ensure that stock is accurate and in acceptable condition.
• Support stocktaking and inventory control activities as required.
• Monitor stock levels and report shortages, damaged products and wastage to the relevant supervisor.
• Help minimise food waste through appropriate stock rotation, careful handling and monitoring of product quality.
• Assist with promotional activities, authorised product sampling and seasonal displays when required.
• Follow cleaning schedules and complete relevant hygiene checklists.
• Wear the prescribed uniform and maintain high personal hygiene standards throughout working hours.
• Follow company procedures for cash handling or point-of-sale transactions where applicable.
• Communicate effectively with colleagues and supervisors to support the efficient running of the deli department.
• Report customer complaints, food safety concerns, equipment faults and operational risks to the appropriate supervisor.
• Attend departmental meetings and complete relevant training to maintain knowledge of products, procedures and service standards.
• Assist other departments when reasonably required by management.
• Perform additional reasonable duties assigned by a supervisor or manager to support deli operations and the wider store.

Requirements and Skills

• Grade 12 or Matric certificate.
• Must reside in Alexandra or Sandton.
• Previous experience in a deli, food service, catering or supermarket environment will be advantageous.
• Basic knowledge of food hygiene and safe food handling practices.
• Good customer service and interpersonal skills.
• Ability to communicate effectively with customers, colleagues and supervisors.
• Strong attention to detail, particularly when checking product quality, freshness, labels and pricing.
• Good personal hygiene and a commitment to maintaining a clean working environment.
• Basic numerical skills for weighing, portioning and pricing products.
• Ability to follow instructions, recipes and established food safety procedures.
• Ability to work effectively in a fast-paced retail environment.
• Good teamwork and cooperation skills.
• Effective time management and the ability to complete tasks efficiently.
• Honest, reliable and accountable approach to work.
• Ability to work under pressure while maintaining service and quality standards.
• Physical ability to stand for extended periods and handle stock and equipment safely.
• Willingness to work shifts, weekends and public holidays when required.
• Commitment to complying with company policies, operational procedures and health and safety requirements.
• Willingness to attend relevant training and assist with additional duties when needed.

The Service Area Assistant Deli opportunity at Pick n Pay On Nicol, Gauteng, is suitable for a dependable and service-oriented candidate who wants to contribute to food preparation, deli merchandising, stock management and customer satisfaction in a busy supermarket environment. The position offers an opportunity to develop practical retail food service skills while supporting product quality, safe food handling and efficient daily operations. Applicants must have Grade 12, be willing to work shifts and meet the requirement of residing in Alexandra or Sandton. Interested candidates should apply through the official Pick n Pay careers website.

Apply here