Shop Assistant / Cashier Opportunity at Clicks Lichtenburg Sanlam

Clicks Group is inviting applications for five permanent Shop Assistant / Cashier positions at its Lichtenburg Sanlam store in Lichtenburg, North West. These opportunities are suited to customer-focused individuals who enjoy working in retail, have good numerical skills and are passionate about delivering excellent customer service. The successful candidates will help create a positive shopping experience by processing customer purchases accurately, handling cash responsibly and ensuring that point-of-sale operations run efficiently. The Shop Assistant / Cashier will play an important role in the daily operations of the store, from scanning merchandise and processing payments to promoting Clicks ClubCard benefits and informing customers about current promotions. The position also involves merchandising products, maintaining store cleanliness and ensuring that shelves and displays meet the company’s visual merchandising standards. A good understanding of basic mathematics, customer service principles and retail operations is important for this role. As part of Clicks Group, the successful applicants will be expected to represent the brand professionally, maintain updated knowledge of products and promotions and contribute to the company’s goal of becoming the customer’s first-choice health and beauty retailer. Candidates with a Grade 12 certificate are encouraged to apply. Previous experience in a customer-facing retail or FMCG environment will be an advantage but is not essential.

Key Responsibilities

• Point-of-sale operations: Execute all point-of-sale activities efficiently and accurately to ensure smooth daily store operations and minimise delays during customer transactions.
• Customer transactions: Process customer purchases by scanning merchandise, calculating totals and collecting payments for goods purchased.
• Scanning accuracy: Maintain high levels of accuracy when scanning products to ensure that customers are charged the correct prices.
• Cash handling: Handle cash safely and responsibly at all times while following the company’s cash management procedures.
• Payment processing: Ensure that customer payments are processed correctly and that all point-of-sale procedures are followed.
• Clicks ClubCard promotion: Actively promote the Clicks ClubCard programme and explain its benefits to customers during transactions.
• ClubCard membership enrolment: Encourage customers to join the ClubCard programme and assist with registering new members to help achieve store participation targets.
• ClubCard rewards: Ensure that applicable ClubCard rewards are correctly actioned during customer transactions.
• Promotional awareness: Inform customers about current promotions, special offers and available discounts to encourage purchases and improve sales.
• Customer experience: Provide friendly, professional and helpful service to ensure that customers enjoy a positive shopping experience.
• Brand representation: Act as a Clicks brand ambassador by maintaining a professional appearance, being visible in the store and consistently demonstrating excellent customer service.
• Merchandising: Assist with merchandising activities to ensure that products are displayed correctly and according to the company’s visual merchandising standards.
• Product presentation: Maintain attractive and organised product displays to make merchandise easily accessible to customers.
• General housekeeping: Perform daily housekeeping duties to maintain a clean, tidy and welcoming store environment.
• Stock management: Follow established stock management procedures when handling merchandise and supporting store operations.
• Product knowledge: Maintain updated knowledge of available products, product ranges and relevant merchandise information.
• Promotion knowledge: Stay informed about current promotions, retail campaigns and special events to provide customers with accurate information.
• Customer assistance: Respond to customer enquiries and provide relevant product information to help shoppers make informed purchasing decisions.
• Sales support: Contribute towards store sales objectives by promoting products, highlighting special offers and identifying opportunities to improve customer purchases.
• Company values: Support Clicks Group’s vision of becoming the customer’s first-choice health and beauty retailer by demonstrating the company’s values and service standards.
• Operational compliance: Follow store policies, procedures and operational requirements when performing cashiering, merchandising and customer service duties.

Requirements and Skills

• Educational qualification: Grade 12 or Matric certificate is essential.
• Mathematics: Mathematics at 50% or above at Grade 12 level is desirable.
• English proficiency: English at 50% or above at Grade 12 level is desirable.
• Previous experience: Experience in a customer-facing position within a retail or FMCG store operations environment will be an advantage.
• Basic numeracy: Good basic mathematical skills and the ability to perform calculations accurately when processing customer transactions.
• Retail knowledge: An understanding of retail or FMCG operations, merchandising principles and promotional activities will be beneficial.
• Stock management knowledge: Basic knowledge of stock management procedures and merchandise handling within a retail environment.
• Customer service skills: A strong customer orientation and the ability to deliver friendly, professional and helpful service.
• Communication skills: Good verbal communication skills and the ability to interact confidently with customers and colleagues.
• Computer literacy: Basic computer skills and the ability to operate point-of-sale systems and other relevant retail technology.
• Planning and organising: The ability to organise daily responsibilities and complete assigned tasks efficiently.
• Problem-solving: The ability to identify customer or operational challenges and respond appropriately.
• Attention to detail: Accuracy when scanning merchandise, processing payments, handling cash and actioning ClubCard rewards.
• Relationship building: The ability to establish positive working relationships with customers and colleagues.
• Following procedures: The ability to understand and follow company instructions, policies and established operational procedures.
• Results orientation: A commitment to meeting customer expectations, achieving assigned targets and delivering consistent results.
• Teamwork: The ability to work effectively with other employees and contribute towards a positive store environment.
• Persuasion and influencing: The confidence to promote ClubCard membership, explain promotional offers and encourage customers to consider relevant products.
• Organisation: The ability to manage different responsibilities while maintaining accuracy and efficiency.
• Pressure management: The ability to remain calm and productive during busy trading periods and high-volume customer transactions.
• Adaptability: The willingness to adjust to changing store requirements, customer needs and operational priorities.

The five permanent Shop Assistant / Cashier positions at Clicks Lichtenburg Sanlam offer an opportunity to join one of South Africa’s recognised health and beauty retail groups. The successful candidates will contribute to efficient store operations by processing transactions accurately, handling cash responsibly, promoting ClubCard membership and maintaining excellent customer service standards. Applicants should have a Grade 12 qualification, good numeracy skills and a genuine interest in retail and customer service. Although previous retail or FMCG experience is desirable, candidates with the required educational qualifications and a strong customer-focused attitude are encouraged to apply. This is an employment equity position, and Clicks Group welcomes applications from suitably qualified candidates. If you meet the minimum requirements and are interested in joining the Clicks retail team, submit your application before 5 November 2026.

Apply here