RAGE DISTRIBUTIONS:Junior IT Support Technician Opportunity

• Installation and configuring of computer hardware, operating systems and applications
• Monitor and maintain computer systems and networks
• Troubleshooting systems and network problems and diagnosing hardware and software problems
• Serve as help desk through a series of actions, either face to face or over the telephone, to help resolve issues
• Provide support, including procedural documentation and relevant reports
• Support the roll out of new systems for stores and head office
• Set up new user accounts and skype profiles and deal with password issues
• Respond within agreed time limits to call outs at the stores
• Testing and evaluating new technology
• Email and Internet troubleshooting and Support
• Network troubleshooting and maintanance
• Configuring and troubleshooting network printers
• Basic server administration and support
• Escalate any unresolved issues to the IT manager

Valid drivers licence is non-negotiable

Posted on 16 Mar 12:16