Applications Now Open for Clinic Receptionist Position at Blue Route Mall (Fixed Term Contract)
Dis-Chem Pharmacies Limited is inviting suitable candidates to apply for the position of Clinic Receptionist at their Blue Route Mall branch in Cape Town, Western Cape. This fixed-term contract offers an exciting opportunity for individuals looking to build a career in the healthcare and retail sector.
Job Overview
The role of the Clinic Receptionist focuses on providing frontline administrative support to ensure the smooth operation of the clinic. The successful candidate will assist patients both over the phone and in person, manage appointments, handle documentation, and help maintain a professional and patient-focused environment.
Minimum Requirements
To qualify for this position, applicants must meet the following essential criteria:
- Grade 12 / Matric certificate
- South African citizenship
- Willingness to sit at a dedicated workstation for most of the day
- Clear criminal and credit record as per MIE checks
- Valid driver’s license and/or reliable transport (preferred)
Key Responsibilities
The Clinic Receptionist will be expected to:
- Register patients according to company standards
- Assist patients with completing medical forms and insurance documents
- Monitor and maintain clinic equipment, stationery, and medication stock
- Manage patient records and ensure the accuracy of patient information
- Process medical aid payments and assist with authorization procedures
- Schedule and manage patient appointments efficiently
- Maintain cleanliness and confidentiality within the reception area
- Answer incoming calls promptly and use professional telephone etiquette
- Accurately take and confirm messages from callers, ensuring correct details are recorded and transferred
- Assist walk-in guests and patients with their queries and appointment coordination
- Handle emergency situations and assist distressed patients when necessary
- Follow up with patients regarding pending information or feedback
- Provide patients and visitors with accurate information, including area codes and contact details when requested
Essential Competencies
Successful candidates must demonstrate:
- The ability to work well under pressure
- Strong attention to deadlines
- Clear communication skills for following and giving oral and written instructions
- High levels of professionalism and empathy when dealing with patients
Advantageous Competencies
While not essential, having prior experience in a medical or retail clinic environment will be beneficial.
Special Conditions of Employment
The position requires:
- Sitting at a desk for most of the day
- Clear criminal and credit checks
- Reliable transport for commuting
- Flexibility and readiness to work within a fast-paced retail and healthcare environment
Remuneration and Benefits
The position offers a market-related salary in line with Dis-Chem Pharmacies’ compensation structures.
Employment Equity Commitment
Dis-Chem Pharmacies is committed to diversity and inclusion. The company’s approved Employment Equity Plan and Transformation Strategy will guide the recruitment process. Applications from People with Disabilities are actively encouraged.
Application Deadline
Applications close on 09 July 2025.
How to Apply
Interested candidates can submit their applications online via the Dis-Chem Careers portal: Apply here.
Please note: Only successful applicants will be contacted. If you do not hear from Dis-Chem within two weeks after the closing date, consider your application unsuccessful.
This Clinic Receptionist role at Blue Route Mall offers a valuable opportunity for individuals seeking meaningful administrative experience in a healthcare setting within the retail sector.
