Contact Centre Sales Consultant: Sonic Telecoms

Contact Centre Sales Consultant: Sonic Telecoms


We are looking for a dynamic individual to join our contact centre as a sales consultant.

Duties and responsibilities include but are not limited to the following:

  • Process inbound sales leads- inbound calls, web applications, emails
  • Outbound Sales – Up selling & Follow up
  • Activations – face to face sales at events or estates
  • Deliver professional, compliant and high quality customer service 
  • Process customer applications efficiently and effectively
  • Convert prospects into clients for Sonic
  • Strict compliance to schedule 
  • Negotiate best product
  • Develop and maintain positive business and customer relationships
  • Complete daily admin effectively and accurately


  • Ability to inspire optimistic and positive energy
  • Excellent communication skills – verbal and written
  • Excellent time management and organisational skills
  • Self discipline and self-motivated
  • Ability to collaborate, integrate and facilitate teamwork
  • Energetic, optimistic personality
  • Minimum 2500 key strokes per minutes
  • ISP experience will be highly advantageous
  • Minimum 12 months proven contact centre sales experience
  • Highly motivated and target driven

Location: Cape Town, Montague Gardens

Education Level: Matric

+27 21 201 0220

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