Guest Team Agent Opportunity

Job description

We are looking for an guest team agent.

You will be responsible for interacting with clients across various platforms (telephone, emails and chats) and delivering world class customer services .

Requirements

Technical skill requirements:

• Efficient working knowledge of Amadeus;
• Minimum one year’s experience in travel essential;
• Knowledge of customer service principles and practices;
• Problem analysis and problem-solving;
• Flexibility;
• English essential;
• Afrikaans or other languages is a plus.

Personal Skills/Attributes

Listed below are the minimum requirements with regards to personal competency requirements needed for this role:

• Customer service orientation;
• Interpersonal skills;
• Communication skills – verbal and written;
• Listening skills;
• Being able to multitask;
• Diligent;
• Attention to detail;
• Accuracy;
• Team player;
• Self motivated;
• Proactive with a positive approach.

Posted on 17 Jun 12:55     APPLY NOW