To provide efficient and courteous service to callers, visitors, and staff by dealing with queries and problems in a way that presents a professional image for the company.
•Answer and direct calls courteously and efficiently while screening calls for senior managers
•Greet and announce visitors politely
•Offer/make refreshments (tea/coffee/water) for visitors
•Keep reception area and meeting rooms clean and tidy
•Coordinate calendar for reception and HR meetings rooms
•Receive and distribute incoming mail, faxes and parcels timeously
•Arrange postage of parcels/ large envelopes and couriers as briefed according to deadlines and follow up until delivered
•Keep equipment in working order e.g. toners, paper and report problems with switchboard and other reception equipment to the Executive Assistant.
•Grade 12 certificate
•2 years experience operating a busy switchboard and reception area
•Above-average communication skills and telephone manner
•Strong initiative and sound judgement
•The ability to work independently.