Jobs

VGP Recruitment, Account Manager

Remuneration:negotiable cost-to-company 
Benefits:Within the cost to company package
Location:Cape Town, Johannesburg, KZN
Remote work:Only remote work
Education level:Diploma
Job level:Mid
Type:Permanent
Reference:#Mich1516
Company:VGP Recruitment

We have a fantastic, full-time, fully remote opportunity for an Account Manager at a UK based agency who work with clients within the recruitment sector. As Account Manager, you’ll be responsible for developing long-term relationships with a portfolio of assigned clients from the recruitment sector. You’ll be consistently delivering projects that hit the brief on deadline and within budget.

We’re ideally looking for someone with experience in a creative agency, who is passionate about branding, design, and social media marketing. You’ll be a proactive and well-organised individual who is full of ideas, innovative and takes a genuine interest in identifying the right solution for each of your clients’ specific problems.

We’re looking for a great communicator – someone who can make a complex problem sound simple. The successful candidate will be diligent with great attention to detail, process-driven, and self-sufficient. Most of all, you’ll be someone with a client-first attitude who genuinely enjoys making them happy!

The agency boasts a high performing, highly engaged and hard-working team spread across the UK, USA, Australia, South Africa and Barbados. If you’re geared up to work remotely, we want to hear from you! Apply today.

Responsibilities

  • Ensure high-quality work while navigating scope-creep
  • Build and maintain successful client relationships
  • Optimise processes, client management and reporting by effectively using Teamwork
  • Facilitate and develop AEs namely: Oversee project plans on Teamwork, ensuring briefs are created and closed off on time; and monitor brief creation and management
  • Present reports on client hours used vs hours budget
  • Quality-check work from different departments for accuracy
  • Flag any potential issues with ADs early on and be proactive with suggestions for resolution
  • Report to clients weekly on progress and results
  • Report key metrics to AD, offering solutions and next steps
  • Proactively scope up-sell projects with clients
  • Lead morning stand-up and ensure teams are prepared for the day ahead
  • Nurture AE and other core delivery team members
  • Support AD in creating and implementing new efficient and effective processes
  • Manage a dedicated portfolio of clients and maintain monthly recurring revenue, whilst achieving an upsell target of 5% per month
  • Constantly improve customer satisfaction scores through the delivery of great projects
  • Control time spent on a client to ensure projects are delivered on budget
  • Delight clients with impressive, effective, and consistently great work
  • Mentor, develop and manage junior team members
  • Drive projects according to clients’ goals

Requirements
The successful candidate must have/be:

  • Relevant Degree/Diploma
  • Minimum 3 years’ experience in an agency environment
  • Previous experience: Marketing / Advertising / Branding – ideal
  • From a creative background (good eye for design, social etc.), who has worked on brand awareness campaigns
  • Managed website projects – is a plus
  • Client facing
  • Willing/able to manage a small team (1-3 people)
  • Strong written and verbal comms (English first language)
  • Confident (ability to own/run client meetings)
  • Able to work in a fast paced, agile (often demanding) environment
  • Experience working on the Creative side of Marketing (Creative/Branding agencies)
  • LinkedIn experience
  • Project Management experience
  • TTL experience – advantageous
  • Process driven
  • Clear communicator
  • Attention to detail
  • Solution oriented
  • Creative
  • Able to manage/develop juniors and wider team
  • Strategic thinker
  • Calm under pressure
  • Commercially minded
  • Intelligent and articulate
  • Team player
  • Accountable
  • Curiosity
  • Ambitious
  • Positive.

Should you not receive a response within 10 days, please consider your application unsuccessful.

Company Description

VGP Recruitment is a specialist recruitment agency in the advertising, marketing, media, creative, digital, PR/communications and publishing industries.

Posted on 31 May 11:56, Closing date 30 Jul

Apply

Michelle Snitcher
[email protected]
+27 21 422 1037

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Felix London Mkiwa is an African entrepreneur with vested interests in digital publishing across the country. As the Managing Director of OLOM Digital ,OLOM Digital owns digital assets such as Tagwaz Online which is a portal in Zimbabwe and England. he was born on the 26th of Aug 1994, Felix Mkiwa is also an Author References: Youth Village SA Wikimzans Youth Village Zambia Krown kustoms Cendel

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