Sales Associate Position at Totalsports Kimberley

Totalsports, a leading sports and active lifestyle retailer in South Africa, is inviting applications for a Sales Associate at its Kimberley store in the Northern Cape. This 120-hour position offers an opportunity to join a dynamic retail team focused on delivering exceptional customer experiences while promoting the brand’s products and values.

About Totalsports

Totalsports is committed to offering high-quality sportswear, footwear, and accessories while creating a shopping environment that inspires customers. The brand emphasizes customer engagement, product knowledge, and a service-first approach, encouraging employees to act as brand ambassadors and contribute to the overall success of the store.

Role Overview

The Sales Associate will provide outstanding customer service, exceeding customer expectations by offering tailored solutions and advice. Responsibilities include maintaining store readiness through stock replenishment, promoting products effectively, and keeping track of sales performance against targets. The role also requires staying up to date with the latest fashion, footwear, and sports trends to support customer decisions and drive new sales opportunities.

Key Responsibilities

• Serve as a brand ambassador and deliver excellent customer experiences
• Identify customer needs and provide suitable product solutions
• Track sales performance and actively work towards meeting targets
• Sell a diverse range of products and stay updated on trends
• Replenish stock and maintain store appearance for customers
• Identify opportunities for generating new sales and promoting loyalty

Requirements

Education:

• Grade 12 (Matric)

Skills:

• Passion for people and customer service
• Target driven with a focus on results
• Good verbal and written communication
• Ability to multitask in a fast-paced retail environment
• Ability to work independently and take initiative
• High attention to detail
• Strong negotiation and selling abilities

Behaviours and Competencies:

• Adhering to standards and compliance in work
• Continual improvement of processes and skills
• Effective decision making under complex situations
• Driving and persevering to achieve goals
• Meeting and exceeding customer expectations
• Planning and organising tasks efficiently
• Building relationships and networking with customers

Preference will be given to candidates from designated groups in line with the Employment Equity Act, though all qualified applicants are encouraged to apply.

Application Process

Interested candidates can apply directly via the Totalsports career portal: Apply Here. This position provides an opportunity to gain valuable retail experience, develop sales expertise, and contribute to the success of a leading sports and active lifestyle brand in South Africa.