Sales Assistant Opportunity at Poetry Sandton

Cape Union Mart International is hiring a Sales Assistant for its Poetry division at the Sandton branch in Gauteng. The position, posted on 3 November 2025 with applications closing on 4 November 2025, is a permanent role under the Stores Central Business Unit. This opportunity is ideal for individuals passionate about retail, customer service, and fashion, with a drive to grow within one of South Africa’s leading retail groups.

The Sales Assistant will play a key role in ensuring that customers receive exceptional service while maintaining store standards and driving sales performance. The position requires enthusiasm, attention to detail, and the ability to work effectively in a fast-paced retail environment.

Key Duties and Responsibilities

• Exceed customer expectations through effective selling techniques.
• Follow stock loss control procedures to safeguard company assets.
• Consistently achieve individual sales targets.
• Identify opportunities to maximize turnover and drive sales.
• Maintain housekeeping and visual merchandising standards to enhance store appeal.
• Create an inspiring and engaging store atmosphere.
• Process purchases accurately, including cash, cards, vouchers, and coupons.
• Ensure all outgoing stock and items are scanned and paid for correctly.
• Handle loyalty cards and partner program transactions.
• Build professional relationships with customers and offer courteous, helpful service.
• Report customer compliments and complaints to management promptly.
• Attend to stock queries and resolve them efficiently.

Behavioural Requirements

• Honest and reliable in handling cash and financial transactions.
• Strong relationship-building and communication skills.
• Adaptability and openness to change.
• Ownership of tasks and accountability for performance.
• Effective problem-solving abilities.
• Punctual and skilled in time management.
• Commitment to delivering outstanding customer service.

Minimum Requirements

• Matric or equivalent qualification.
• Up to 6 months retail experience.
• Clear credit and criminal record.
• Willingness to work retail hours.
• South African citizenship.

Advantageous

• One year of retail experience.
• Computer literacy, especially in Microsoft Office.
• Strong communication skills.
• Awareness of current clothing and lifestyle trends relevant to the Poetry brand.

The Sales Assistant role at Poetry Sandton offers more than just a retail job. It provides an opportunity to build a career in a respected fashion and lifestyle brand known for creativity, elegance, and customer focus. Employees are encouraged to bring their passion for people and style to every interaction, contributing to the success of the store while growing their skills in retail operations and sales.

Interested candidates can apply directly through the Poetry application portal before the closing date on 4 November 2025.