Join TFG as a Contact Centre Agent – Telemarketing in Western Cape
Are you energetic, self-driven, and passionate about delivering outstanding customer service? TFG (The Foschini Group) is looking for a Contact Centre Agent – Telemarketing to join their dynamic Financial Services telemarketing team in the Western Cape. This role offers an exciting opportunity to develop your sales skills while working in a supportive and fast-paced environment.
About the Role
As a Telemarketing Agent at TFG, your main responsibility will be to make outbound sales calls promoting insurance or media products to existing customers. Accuracy, professionalism, and customer care are key as you help customers make informed decisions based on their personal account information.
Key Responsibilities
- Conduct outbound sales calls to existing TFG customers
- Provide detailed, clear, and accurate product information
- Maintain confidentiality and act with integrity when handling customer data
- Achieve individual sales targets and deliver excellent customer service
What You Need to Succeed
TFG is looking for candidates who have:
- Matric or NQF4 qualification
- Preferably some experience in the insurance industry, sales, or call centre environment
- Strong computer skills, particularly with MS Office
- Excellent communication and selling abilities
- High attention to detail and accuracy
- Self-motivation and ability to work well under pressure
- Own reliable evening transport to and from Parow
- Flexibility to work shifts between 08:00 and 21:00
Please note: Due to flexible working hours, applications from students will not be considered.
Why Work with TFG?
TFG is one of South Africa’s leading retail groups, known for investing in employee development and fostering a culture of excellence. This role offers a unique chance to build your career in financial services within a company that values growth, integrity, and customer satisfaction.
Apply Now
Ready to be part of TFG’s telemarketing team? Apply today here:
👉 Apply for Contact Centre Agent – Telemarketing (108 Hours) at TFG
Take the next step in your career with TFG and join a team dedicated to delivering exceptional financial services to customers across South Africa.
