Retail Change Internship Opportunity at TFG Canal Walk

TFG is offering an exciting opportunity for young professionals to join their Retail Change Internship at Canal Walk, Western Cape. This 12-month on-site programme is designed to develop skills in retail technology, change management, and employee learning within a dynamic retail environment. The position is ideal for motivated individuals eager to gain hands-on experience in a leading South African retail company.

About the Role

As a Retail Change Intern, you will play a critical role in supporting system and process changes across stores. The internship focuses on transferring knowledge, fostering effective communication, and providing on-the-ground support to store employees. You will learn to navigate TFG’s retail systems, facilitate training, and assist staff in adapting to new processes.

Key Responsibilities

• Learn TFG systems, applications, and products to transfer knowledge to store employees.
• Complete prescribed courses on TFG’s learning platform as part of self-directed learning.
• Support change at the individual level and encourage effective communication among store teams.
• Provide on-the-job learning and trouble-shooting assistance.
• Show employees where to find learning materials and escalate any questions or concerns.
• Share critical information affecting stores with store employees and field leadership teams.
• Build strong relationships with staff and leadership to support seamless change adoption.

Qualifications and Experience

• Retail-related degree or diploma (original certificate required).
• Original Matric certificate.
• Unemployed and between the ages of 20 and 27.
• South African citizen.
• Commitment to a 12-month internship programme.
• Willingness to work retail hours and travel between stores as needed.

Skills Required

• Upbeat attitude with a strong passion for the retail industry.
• Proficiency in computer systems and digital learning platforms.
• Excellent communication skills to facilitate learning and assess understanding.
• Natural leadership and mentoring abilities.
• Strong work ethic and commitment to outstanding customer service.
• Interest in retail technology and problem-solving related to systems and processes.

Behavioural Competencies

• Adhering to Standards – Ensure quality and compliance in all tasks.
• Commercial Thinking – Apply market insights to support business objectives.
• Continual Improvement – Identify opportunities to improve processes.
• Leading Others – Inspire and guide teams to achieve collective goals.
• Planning & Organising – Use structured approaches to manage tasks efficiently.
• Presenting & Communication – Clearly articulate ideas to diverse audiences.

Short-listed candidates will have the opportunity to showcase their skills through a brief PowerPoint presentation during the interview process.

Application Notes

• Only applications with academic results will be considered. Please submit the most recent results.
• If no response is received within four weeks, consider the application unsuccessful.
• Preference will be given to candidates from designated groups in line with the Employment Equity Act.

This internship offers a unique platform to develop practical skills in retail technology, change management, and employee engagement, paving the way for a successful career within the TFG group.

Apply here: TFG Retail Change Intern – Canal Walk