Casual Sales Consultant Opportunity at iStore Kolonnade Pretoria

iStore is inviting applications for a Casual Sales Consultant position at iStore Kolonnade in Pretoria, Gauteng. This part-time opportunity is suited to tech-savvy and customer-focused individuals who have a genuine interest in Apple products and enjoy working in a retail environment. As Africa’s largest Apple Premium Reseller, iStore provides customers with expert advice, Apple Authorised Repairs, Business and Education solutions, training and technical support across its retail and online footprint. The successful candidate will support the store team during busy trading periods and help deliver an exceptional customer experience. The role is particularly suitable for students and individuals who are not available for full-time employment but want to gain valuable experience in sales, customer service, technology and retail.

The Casual Sales Consultant will assist the iStore team during peak trading periods, with shifts scheduled according to operational needs. This may include late trading hours, weekends and public holidays when additional support is required. The role centres on maximising sales opportunities while ensuring that every customer receives a professional and engaging shopping experience. Candidates will be expected to approach customers proactively, understand their needs and demonstrate the latest Apple technology and services. iStore will provide the necessary product knowledge and tools to help successful applicants become confident in the role and effectively communicate the benefits of its products and services.

Key Responsibilities

• Support the iStore team during busy trading periods and help maintain high service standards.
• Maximise sales opportunities within the store through proactive customer engagement.
• Approach customers confidently and establish an understanding of their individual needs.
• Provide customers with a hands-on experience of the latest Apple technology and services.
• Present complete product and service solutions based on customer requirements.
• Create memorable and positive in-store experiences for customers.
• Deliver outstanding customer service throughout the sales process.
• Engage customers in a professional, friendly and informative manner.
• Develop and maintain strong knowledge of iStore products, services and Apple technology.
• Use the product knowledge and tools provided by iStore to support customer interactions and sales.
• Work collaboratively with permanent employees and other casual team members.
• Assist the store team in managing customer demand during peak trading periods.
• Remain flexible regarding shifts, including late trading, weekends and public holidays.
• Contribute positively to the overall performance and customer experience of the store.

Requirements and Skills

• A completed Matric or Senior Certificate is the minimum educational requirement.
• Any previous sales experience will be advantageous, preferably within a retail environment.
• Previous retail experience is not essential.
• A genuine passion for and interest in Apple products is required.
• Experience within the telecommunications industry will be an advantage.
• Strong communication skills are important for engaging customers and explaining products effectively.
• Candidates should be tech-savvy and comfortable learning about new technology.
• A customer-focused approach is essential.
• Applicants should be enthusiastic about retail and creating positive customer experiences.
• The ability to work effectively as part of a team is important.
• Candidates should be flexible and willing to work during late trading hours, weekends and public holidays when scheduled.
• Applicants must have a working email address and cellphone number.
• Students and individuals who are not available for full-time employment are encouraged to consider the opportunity.
• Candidates should be willing to undergo the required background screening if their application is successful.

The Casual Sales Consultant opportunity at iStore Kolonnade provides flexible part-time retail experience for candidates interested in Apple technology, sales and customer service, with shifts scheduled as needed during busy trading periods and a strong focus on helping customers discover the right products and services; successful applicants will receive product knowledge and tools to support their role, while iStore will conduct criminal record, credit, identity, Matric certificate and reference checks with two previous managers or supervisors as part of the recruitment process.

Apply here