Casual Frontshop Assistant – Pearls at Dis-Chem Pharmacies Limited, Durban

Dis-Chem Pharmacies Limited is seeking Casual Frontshop Assistants at its Pearls branch in Durban, KwaZulu-Natal. This part-time role focuses on maintaining merchandising standards and providing quality customer service at the point of sale in line with Dis-Chem policies. The position was posted on 17 August 2025 and applications close on 29 August 2025.

Role Overview

As a Casual Frontshop Assistant, you will ensure that products are consistently available and correctly presented on the shelves. You will assist customers with purchases, process transactions, and support overall store operations. The role requires adherence to health and safety regulations, company policies, and professional standards.

Key Responsibilities

• Maintain full product ranges and ensure all merchandise is neatly presented.
• Check stock for expiry dates and replenish shelves as needed.
• Handle customer queries regarding out-of-stock items efficiently.
• Store delivered stock and organize storerooms.
• Ensure displays, pricing, and labels are correct, reporting discrepancies to management.
• Transact purchases and process payments including cash, cards, vouchers, and loyalty programs.
• Facilitate exchanges and returns according to store policy.
• Maintain accurate cash handling and adhere to cash flow procedures.
• Rotate stock regularly and assist with stocktaking and inventory management.
• Report damaged, expired, or low-stock items promptly.
• Support loading, off-loading, and unpacking of stock.
• Provide courteous, professional assistance to customers.
• Adhere to housekeeping standards and company dress code.
• Follow health, safety, and operational procedures at all times.

Minimum Requirements

• Grade 12 or Senior Certificate.
• 0 to 6 months retail experience.

Preferred Qualifications

• 1 year of retail experience.
• Certification in Retail Business Management.
• Basic computer skills including Word, Excel, and Outlook.
• Knowledge of SAP is an advantage.

Competencies

• Understanding of retail operations and administration.
• Problem-solving and decision-making skills.
• Basic arithmetic skills.
• Effective verbal communication and customer service.
• Personal accountability and ability to deliver results with minimal supervision.

Special Conditions

• Ability to work retail hours.
• South African citizen with a clean criminal record and clear credit rating.
• Driver’s license and reliable transport.

Remuneration

Dis-Chem offers a market-related salary with part-time employment benefits.

Apply here

This role is ideal for individuals starting their retail career who are committed to providing excellent customer service while maintaining operational standards in a dynamic retail environment.