Casual Frontshop Assistant (Fixed Term) Opportunity at Dis-Chem Pharmacies Long Beach Mall

Dis-Chem Pharmacies Limited is inviting applications for a Casual Frontshop Assistant on a fixed-term contract at its Long Beach Mall store in Noordhoek, Western Cape. This opportunity is suitable for a customer-focused individual who enjoys working in retail, takes pride in keeping products neatly presented and can help maintain an organised, welcoming shopping environment. The successful candidate will support daily frontshop operations by assisting customers, replenishing shelves, managing merchandise and processing purchases in accordance with Dis-Chem’s policies and procedures.

The Casual Frontshop Assistant vacancy at Dis-Chem Long Beach Mall combines customer service, merchandising, stock control, cashiering and general store housekeeping. The role requires someone who can ensure that products are correctly displayed and priced, monitor stock for expired or damaged items, respond to customer enquiries and process transactions accurately. The successful applicant will also help with receiving deliveries, maintaining storeroom organisation and ensuring that customers receive friendly, professional and efficient service.

This entry-level opportunity requires a Grade 12 or Matric certificate and zero to six months of retail work experience. Candidates with one year of retail experience or a Retail Business Management certificate will have an advantage. Applicants should be reliable, attentive to detail, comfortable working with cash and payments, and able to work retail hours. Dis-Chem offers a market-related salary and welcomes applications from people with disabilities as part of its commitment to equal opportunity employment. Applications close on 2 November 2026.

Key Responsibilities

• Ensure that the full range of available products is displayed on shelves and presented neatly in accordance with Dis-Chem’s merchandising standards.
• Replenish merchandise when necessary to maintain product availability and maximise sales opportunities.
• Monitor shelf stock and check sell-by dates to ensure that expired products are identified and reported promptly.
• Rotate stock regularly according to Dis-Chem’s stock control procedures to support appropriate stock movement and product freshness.
• Follow up on customer enquiries about out-of-stock products using the prescribed customer service out-of-stock list, ensuring that queries are addressed timeously.
• Ensure that stock received from deliveries or retrieved from the storeroom is placed and packed in the correct locations.
• Maintain accurate merchandise displays, labels and pricing throughout the store.
• Report price discrepancies to management and ensure that the relevant corrections are handled according to company procedures.
• Keep the storeroom neat, clean and organised so that products and supplies can be located easily.
• Maintain up-to-date knowledge of products, ranges and relevant product information to assist customers effectively.
• Assist with restocking merchandise and supplies to support product availability and store sales.
• Help with back-shopping duties when required, ensuring that merchandise is returned to its appropriate location.
• Handle all merchandise carefully to minimise product damage, losses and unnecessary waste.
• Process customer purchases accurately by receiving, verifying and processing payments made by cash, bank card, vouchers, coupons and other accepted payment methods.
• Assist with merchandise exchanges and accept returned goods only when authorised by the Frontshop Leader.
• Process loyalty cards, including those associated with accelerated partners, in accordance with the relevant procedures.
• Place cash in the designated drop safe according to standard operating procedures.
• Ensure that line voids and price changes receive the required approval and signature from a Frontshop Leader and/or Retail Store Assistant.
• Maintain accurate cash flow and exercise care when handling payments and daily takings.
• Keep daily takings, including cash, cheques, vouchers, card slips, line voids and incomplete dockets, inside the till drawer until they are placed in the drop safe in accordance with established procedures.
• Ensure that outgoing stock, items and scripts are scanned and paid for as required.
• Report low stock levels, out-of-stock products, damaged merchandise and expired items to management.
• Assist with counting stock files and participating in general stocktaking activities.
• Identify and report damaged or expired stock immediately so that the appropriate action can be taken.
• Assist with loading and offloading deliveries when required, following applicable handling and safety procedures.
• Flatten boxes after unpacking stock and dispose of them in the designated area.
• Establish professional relationships with customers and provide friendly, helpful and courteous assistance.
• Respond to customer questions promptly and provide appropriate product information or assistance within the scope of the role.
• Refer customer concerns to the appropriate person when a question or issue requires further assistance.
• Report customer compliments and complaints to management so that feedback can be addressed appropriately.
• Work towards the company’s customer turnover-per-hour benchmark while maintaining accuracy and service quality.
• Assist with training new and existing team members when required.
• Remain alert to suspicious or inappropriate behaviour involving staff or customers and report concerns to management.
• Maintain general housekeeping in accordance with Dis-Chem standards, helping ensure that the store remains clean, neat and presentable.
• Follow all Dis-Chem policies, standard operating procedures and operational instructions.
• Comply with health and safety rules and regulations to help protect customers, colleagues and merchandise.
• Adhere to the Dis-Chem uniform and personal appearance policy and maintain a neat, professional appearance throughout working hours.
• Take responsibility for the quality and timeliness of assigned work while following the correct procedures.
• Work cooperatively with colleagues and supervisors to support efficient store operations and a positive customer experience.

Requirements and Skills

• Essential: Grade 12, Matric or Senior Certificate.
• Essential: Zero to six months of retail work experience.
• Advantageous: One year of work experience within a retail environment.
• Advantageous: Certificate in Retail Business Management.
• Must be a South African citizen.
• Must be willing and able to work retail hours.
• Must meet the requirements for MIE screening, have no criminal record and have a clear credit rating.
• A driver’s licence and own reliable transport are listed as special conditions of employment.
• Knowledge of retail operations and administration.
• Understanding of merchandising principles, product presentation and promotional standards.
• Basic mathematical ability, including addition, subtraction, multiplication and division.
• Good numeracy skills and the ability to process payments and perform routine calculations accurately.
• Ability to handle cash responsibly and follow established cash-handling procedures.
• Basic knowledge of stock management, stock rotation, shelf replenishment and stocktaking.
• Strong attention to detail when checking product labels, prices, sell-by dates and stock condition.
• Ability to identify stock discrepancies and know when to report issues to management.
• Good customer service skills and a commitment to treating customers professionally and courteously.
• Ability to communicate information verbally in a clear and understandable manner.
• Ability to respond to customer questions promptly and seek assistance when necessary.
• Problem-solving skills and the ability to identify suitable solutions to routine operational issues.
• Good organisational skills and the ability to maintain tidy shelves, storerooms and work areas.
• Ability to follow instructions, policies and standard operating procedures consistently.
• Personal accountability for the quality and timeliness of work, with the ability to complete assigned tasks with limited supervision.
• Basic computer skills, including familiarity with Word, Excel and Outlook, are advantageous.
• Knowledge of SAP is advantageous.
• Ability to work effectively as part of a team and assist colleagues when required.
• Willingness to help train new and existing team members as part of daily operations.
• Reliable, honest and responsible approach to handling merchandise, cash and customer transactions.
• Professional attitude and willingness to comply with the company’s uniform, appearance and conduct standards.
• Ability to remain productive during busy trading periods while maintaining transaction accuracy and customer service.
• Commitment to workplace cleanliness, hygiene and health and safety requirements.

The Casual Frontshop Assistant fixed-term contract at Dis-Chem Pharmacies, Long Beach Mall in Noordhoek, Western Cape, is an opportunity for a Matric-qualified applicant to gain or develop retail experience while supporting merchandising, cashiering, stock control and customer service. The successful candidate will help maintain product availability, ensure accurate pricing, handle transactions responsibly and contribute to a clean, organised and welcoming store. The position offers a market-related salary, and Dis-Chem’s approved Employment Equity Plan and targets will be considered during recruitment; the company also actively supports the employment of people with disabilities. Applications close on 2 November 2026. Only successful applicants will be contacted, and candidates who have not received feedback within two weeks after the closing date should consider their applications unsuccessful.

Apply here