Festive Flexi Shop Assistant / Cashier Opportunity at Clicks Karaglen Mall

Clicks Group is inviting applications for four Festive Flexi Shop Assistant / Cashier positions at Clicks Karaglen Mall. These fixed-term contract opportunities are ideal for enthusiastic, customer-focused individuals who enjoy helping people, communicating confidently and working in a busy retail environment. The successful candidates will support the store during the festive trading period by assisting customers, processing purchases, promoting ClubCard benefits and maintaining high standards of merchandising and store presentation.

The Festive Flexi Shop Assistant / Cashier vacancies at Clicks offer a valuable opportunity for Matriculants and individuals looking to begin a career in retail. The role combines cashiering, customer service, product knowledge, merchandising and general store operations. Employees will help ensure that customers receive efficient and friendly service while contributing to sales, maintaining accurate transactions and keeping products attractively displayed and readily available.

Clicks is looking for dependable candidates who are passionate about service excellence and can help customers feel valued throughout their shopping experience. Applicants must have a Grade 12 or Matric certificate and should possess good numeracy, communication and organisational skills. An understanding of retail operations, merchandising principles and stock management would be beneficial. The positions offer market-related remuneration and are listed as employment equity opportunities. Applications close on 3 November 2026.

Key Responsibilities

• Deliver excellent customer service by assisting shoppers in a friendly, professional and approachable manner.
• Act as an ambassador for the Clicks brand by maintaining a visible presence in the store and creating a positive customer experience.
• Process point-of-sale (POS) transactions efficiently and accurately according to company procedures.
• Scan merchandise correctly and collect payments for purchased goods while maintaining a high level of transaction accuracy.
• Process applicable Clicks ClubCard rewards correctly during customer transactions.
• Handle cash safely and responsibly in accordance with established cash-handling procedures.
• Promote the Clicks ClubCard programme and explain its benefits to customers.
• Assist with enrolling new ClubCard members to help the store achieve its membership participation targets.
• Inform customers about current promotions, special offers, product ranges and relevant store events.
• Help customers identify suitable products by providing accurate information and responding to their enquiries.
• Maintain up-to-date knowledge of products, promotions and services to ensure customers receive reliable advice.
• Assist with merchandising activities to ensure products are displayed neatly and attractively.
• Maintain product displays according to Clicks’ store and visual merchandising standards.
• Complete general housekeeping duties to keep the store clean, organised and welcoming.
• Follow store procedures and instructions when performing cashiering, customer service and merchandising duties.
• Develop product knowledge and improve personal performance to maintain consistent service standards throughout the contract.
• Share relevant product information with relief staff to support continuity of customer service.
• Assist with stock-related activities in accordance with established stock management procedures.
• Support the smooth running of daily store operations by completing assigned duties accurately and on time.
• Work cooperatively with colleagues and management to meet operational priorities and deliver a consistent shopping experience.
• Plan and organise daily activities to manage responsibilities effectively during busy trading periods.
• Respond professionally to customer questions and routine problems, seeking assistance when necessary.
• Use appropriate persuasion and influencing skills to communicate the value of promotions and ClubCard membership.
• Follow company policies, procedures and instructions to ensure consistent service quality.
• Demonstrate flexibility and a positive attitude when managing changing priorities and increased customer demand during the festive season.
• Contribute to the Clicks Group’s vision of being the customer’s first-choice health and beauty retailer by demonstrating the company’s values in everyday work.

Requirements and Skills

• Essential: Grade 12 or Matric certificate.
• Basic mathematical skills for handling transactions, calculating amounts and processing payments accurately.
• Good numeracy skills and attention to detail when scanning products and collecting payments.
• Understanding of retail or fast-moving consumer goods (FMCG) operations.
• Knowledge of merchandising principles and promotional activities.
• Basic understanding of stock management procedures.
• Good customer service skills and a strong commitment to service excellence.
• Strong customer orientation and a genuine willingness to assist shoppers.
• Good verbal communication skills when interacting with customers and colleagues.
• Computer literacy and the ability to use relevant point-of-sale systems.
• Planning and organisational skills to manage daily duties and competing priorities.
• Problem-solving skills and the ability to recognise when assistance is required.
• Ability to follow instructions and established procedures consistently.
• Good interpersonal skills and the ability to build positive working relationships.
• Ability to work effectively with people and contribute to a team environment.
• Confidence in communicating product information and promoting relevant offers.
• Ability to persuade and influence customers professionally when explaining ClubCard benefits and promotions.
• Commitment to delivering results while meeting customer expectations.
• Ability to remain calm, organised and professional during busy trading periods.
• Resilience and the ability to cope with pressure and setbacks in a fast-paced retail environment.
• Dependable approach to handling cash, merchandise and customer transactions.
• Willingness to learn about products, promotions and store procedures.
• Commitment to maintaining store cleanliness, product presentation and merchandising standards.
• Flexibility and a positive attitude towards supporting different store activities as required.
• Professional conduct and willingness to uphold Clicks’ policies, procedures and values.

The Festive Flexi Shop Assistant / Cashier x4 positions at Clicks Karaglen Mall offer an opportunity for Matric-qualified candidates to gain retail experience and develop valuable skills in customer service, cashiering, merchandising and stock management. Successful applicants will help the store manage festive-season customer demand while ensuring accurate transactions, promoting ClubCard participation and maintaining a welcoming shopping environment. The supplied vacancy details list the store address as 11 Baker Road, Eden Glen, Edenvale, 1613. Clicks Group is committed to the principles of Employment Equity, and only applicants who meet the minimum requirements will be contacted. Interested candidates should submit their applications through the official Clicks Group recruitment portal before the closing date of 3 November 2026.

Apply here