Frontshop Assistant Opportunity at Dis-Chem Sandown Crossing

Dis-Chem Pharmacies Limited is looking for a dedicated Frontshop Assistant for its Sandown Crossing store in Parklands, Cape Town. This permanent, entry-level position is ideal for individuals seeking to gain hands-on experience in retail and customer service while contributing to a professional store environment. The role focuses on maintaining merchandising standards and providing excellent customer service at the point of sale in line with Dis-Chem policies.

Minimum Requirements

• Grade 12 (Matric) or Senior Certificate
• 0–6 months retail work experience
• Advantageous:
  • 1 year of retail experience
  • Certification in Retail Business Management

Key Responsibilities

• Ensure all product ranges are fully stocked and neatly presented
• Monitor shelf life and restock merchandise as needed
• Follow up on out-of-stock queries promptly
• Organize and maintain storerooms efficiently
• Assist with back shopping and product rotation
• Handle merchandise carefully to prevent losses
• Process customer transactions accurately, including:
  • Cash
  • Cards
  • Vouchers
  • Loyalty cards
• Maintain accurate cash flow and complete transaction documentation
• Support stock counts and general stocktaking
• Ensure correct labeling, pricing, and merchandise display
• Adhere to store safety, housekeeping, and health standards

Customer Service and Team Support

• Provide courteous, helpful, and professional assistance to customers
• Address customer compliments and complaints to management
• Support training of new and existing team members
• Ensure store performance benchmarks, including customer turnover per hour, are met
• Maintain compliance with store policies, uniform, and appearance standards

Competencies and Skills

• Knowledge of retail operations and administration
• Strong communication skills, both verbal and written
• Problem-solving and decision-making abilities
• Attention to detail and high accuracy in task execution
• Basic computer skills: Word, Excel, Outlook
• Familiarity with SAP systems is advantageous
• Ability to work retail hours, including weekends and shifts
• South African citizen with a clean criminal record and reliable transport

Remuneration and Benefits

• Market-related salary
• Provident fund
• Staff account benefits
• Medical aid

Dis-Chem Pharmacies promotes equal employment opportunities and encourages applications from people with disabilities in line with its Employment Equity & Transformation Strategy.

Applications close on 31 March 2026. Only shortlisted candidates will be contacted.

Apply here: Dis-Chem Frontshop Assistant – Sandown Crossing.