Sales Associate Opportunity at The Fix Umlazi

The Fix is seeking a Sales Associate (40hr) for its Umlazi store in KwaZulu-Natal. This role offers a dynamic retail environment where customer experience, sales performance, and brand representation are key. The position is suitable for candidates passionate about décor, fashion trends, and providing outstanding service.
About The Fix
The Fix is a leading retailer offering a diverse range of products across home décor, lifestyle, and fashion. The brand focuses on delivering quality products while creating memorable shopping experiences for customers. Sales Associates play a critical role in maintaining store presentation, achieving sales targets, and building lasting customer relationships.
Key Responsibilities
Sales Associates act as brand ambassadors and are responsible for:
- Delivering exceptional customer experiences and exceeding expectations
- Identifying customer needs and providing the best possible solutions
- Monitoring sales performance against targets
- Selling a diverse product range while staying updated on décor and fashion trends
- Seeking opportunities to generate new sales
- Assisting with stock replenishment to maintain store readiness
This role emphasizes initiative, customer focus, and teamwork to drive both sales and customer loyalty.
Qualifications and Skills
The ideal candidate should have:
- Grade 12 (Matric) qualification
- Strong passion for working with people
- Target-driven and customer experience focused
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced retail environment
- Ability to work independently and take initiative
- High attention to detail
- Skills in customer service delivery, building loyalty, negotiation, and problem-solving
Desired Behaviours
Candidates should demonstrate:
- Adherence to standards, ensuring quality and compliance in all tasks
- Commitment to continual improvement
- Strong decision-making and problem-solving abilities
- Persistence and drive to achieve objectives
- Planning and organisation skills to manage tasks effectively
- Ability to relate and network effectively with colleagues and customers
- Consistent delivery of exceptional customer service
Employment Equity
Preference will be given to candidates from designated groups in line with the Employment Equity Act. All qualified applicants are encouraged to apply.
How to Apply
The Sales Associate (40hr) role is based at The Fix Umlazi, KwaZulu-Natal. To apply online, visit:
This position is ideal for candidates who are passionate about retail, customer engagement, and achieving sales targets while contributing to a positive and vibrant store environment.




