Applications Open for Frontshop Assistant Position at Dis-Chem Pharmacies – Village Square, Durbanville
Dis-Chem Pharmacies is calling on energetic and customer-focused individuals to apply for the Frontshop Assistant position at its Village Square store in Durbanville, Cape Town. This is a permanent, full-time role offering a great opportunity for entry-level job seekers who want to grow in the retail industry. The position was posted on 26 June 2025, and the closing date for applications is 10 July 2025.
Role Overview
The Frontshop Assistant will play a key role in maintaining merchandising standards, supporting stock control, and providing excellent customer service at the point of sale. This position is ideal for someone who enjoys working with people and thrives in a fast-paced retail environment.
Minimum Requirements
To qualify for this role, applicants must have:
- Grade 12 / Matric or Senior Certificate
- 0 to 6 months of retail experience
Having 1 year of retail work experience and a certificate in Retail Business Management will be an added advantage.
Key Responsibilities
The Frontshop Assistant will handle a variety of tasks to ensure a smooth shopping experience for customers:
- Keep shelves fully stocked with a neat and appealing product presentation
- Monitor stock expiry dates and remove outdated items
- Restock merchandise promptly to maximize sales opportunities
- Follow up on all customer out-of-stock queries in line with company procedures
- Properly store and pack delivered stock in the correct areas
- Ensure accurate labeling and pricing on all products, reporting discrepancies to management
- Maintain an organized and clean storeroom
- Stay updated on product knowledge to effectively assist customers
- Process customer transactions at the till, including cash, card, voucher, and coupon payments
- Handle customer exchanges and returns as authorized
- Process loyalty cards and ensure correct cash handling and drops
- Facilitate proper stock rotation and participate in regular stock counts
- Assist with back shopping and the loading/off-loading of stock when necessary
- Ensure that all merchandise is handled carefully to prevent losses
- Adhere to Dis-Chem’s housekeeping, health, and safety standards
- Report any suspicious customer or staff behavior to management
Competencies Required
Candidates should display:
- Strong knowledge of retail operations and administration
- Basic arithmetic skills for daily cash and stock management
- Good verbal communication abilities for customer interaction
- Problem-solving skills with the ability to escalate issues appropriately
- The ability to work independently and produce quality work with minimal supervision
Additional Advantageous Skills:
- Basic computer literacy (Word, Excel, Outlook)
- SAP system knowledge
- Numerical accuracy for stock and cash handling
Special Conditions of Employment
Applicants must:
- Be willing and able to work retail hours, including weekends and public holidays
- Be a South African citizen
- Have a clear credit and criminal record (MIE screening required)
- Possess a valid driver’s license and reliable transport (advantageous)
Remuneration and Benefits
Successful candidates will receive:
- A market-related salary
- Provident Fund benefits
- Access to a staff account
- Optional medical aid
How to Apply
Interested candidates should submit their applications online via the official Dis-Chem Careers portal here before 10 July 2025.
Dis-Chem encourages all suitable applicants to apply. However, only shortlisted candidates will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
This is your chance to start a retail career with one of South Africa’s most reputable pharmacy groups.
