Sales Assistant Opportunity at Poetry, Hyde Park

Cape Union Mart International is recruiting a Sales Assistant for its Poetry store in Hyde Park, Johannesburg. This permanent position is suited for individuals passionate about retail, customer service, and creating a positive shopping experience.

Job Overview

The Sales Assistant will support daily store operations while ensuring high standards in customer service, sales, and store presentation. The role involves both sales responsibilities and operational tasks to maintain a smooth retail environment.

Key Duties and Responsibilities

The role requires attention to detail and a focus on customer satisfaction. Responsibilities include:

• Exceed customer expectations using effective selling techniques.
• Follow stock loss controls and ensure store security.
• Consistently achieve individual sales targets.
• Identify opportunities to increase turnover and drive sales.
• Maintain housekeeping and visual merchandising standards.
• Create a welcoming and inspiring store environment.
• Transact purchases including cash, cards, vouchers, and loyalty points.
• Process loyalty cards for customers and accelerated partners.
• Handle stock queries and ensure customer issues are resolved promptly.
• Report compliments and complaints to management.
• Build professional and friendly relationships with customers.

Behavioural Requirements

Successful candidates will demonstrate:

• Honesty in handling finances.
• Strong relationship-building skills.
• Adaptability and openness to change.
• Ownership of responsibilities and problem-solving abilities.
• Trustworthiness and time management.
• Exceptional customer service and teamwork.

Requirements and Qualifications

• Matric or equivalent qualification.
• Up to six months of retail experience required; one year preferred.
• Clear credit and criminal record.
• South African citizenship.
• Ability to work retail hours, including weekends.
• Microsoft Office proficiency advantageous.
• Knowledge of current clothing trends and outdoor lifestyle.
• Effective communication skills.

How to Apply

Interested candidates can apply directly through the company’s career portal:
Apply for Sales Assistant – Poetry Hyde Park

The Sales Assistant role at Poetry Hyde Park offers a strong entry point into retail with Cape Union Mart International. The position emphasizes customer engagement, sales growth, and maintaining high store standards. It is ideal for individuals looking to develop their retail skills, gain experience in fashion and lifestyle retail, and contribute to a team-oriented store environment.