Junior Care Attendant Opportunity at Virgin Active South Africa Johannesburg

Virgin Active South Africa is inviting suitable candidates to apply for the Junior Care Attendant position based at its Lenasia business unit in Johannesburg, Gauteng. This is a contract opportunity within the customer service environment and is aimed at an energetic, caring and responsible individual who enjoys working with young children. The successful candidate will be responsible for creating a safe, welcoming and stimulating environment for Club-V members while supporting their wellbeing through age-appropriate play and activities.

The Junior Care Attendant role is particularly suited to someone who has an affinity for children and enjoys keeping toddlers and babies engaged in a positive environment. The position involves supervising Club-V activities, managing access procedures, planning and conducting themed programmes and maintaining a clean and hygienic facility. Candidates will need to combine patience and warmth with strong responsibility, communication skills and the ability to remain calm and effective in a fast-paced setting.

Key Responsibilities

• Make exercise and Club-V activities enjoyable and engaging for members.
• Interact with, entertain, educate and stimulate Club-V members through appropriate activities.
• Create a happy, friendly and welcoming environment for children and their families.
• Provide a nurturing and supportive environment for toddlers and babies.
• Maintain a safe, hygienic and clean Club-V environment at all times.
• Correctly control and manage the electronic access and exit of Club-V members using the facility.
• Manage member access cards and ensure that cards are valid and contain all relevant information.
• Effectively administer the two consecutive hour rule in accordance with Club-V requirements.
• Follow the monthly activity roster and planned themes correctly.
• Plan activities in advance and ensure that they are executed consistently and appropriately.
• Conduct physical games, movement activities and other age-appropriate programmes with confidence.
• Ensure that Club-V activities remain stimulating, safe and suitable for participating children.
• Stay informed about emergency procedures and respond competently when required.
• Understand and adhere to all Club-V emergency procedures and operational requirements.
• Meet required operational standards and ensure that all relevant procedures are followed.
• Maintain appropriate control and supervision of the Club-V environment.
• Monitor the facility and promptly identify situations that may require intervention.
• Report any incidents immediately to the Manager on Duty and/or Club-V Coordinator.
• Maintain control of Club-V stock, including toys, arts and crafts materials, consumables, cleaning aids, movement equipment, games, puzzles and books.
• Use the relevant checklists in the Mntwana Box to monitor and manage Club-V stock.
• Ensure that toys, equipment and other resources are maintained appropriately and stored correctly.
• Support the implementation of new junior programmes after receiving the necessary training.
• Work with colleagues to maintain a positive and collaborative environment for members.
• Take ownership of assigned responsibilities and ensure that tasks are completed correctly and on time.

Requirements and Skills

• A clear criminal check is required.
• Up-to-date First Aid training is required.
• Up-to-date in-house Club-V training is required.
• Up-to-date Active Play training is required.
• A genuine affinity for children is essential.
• The ability to entertain and engage children is required.
• Candidates must be confident conducting physical games and activities with children.
• The ability to learn and implement new junior programmes is important.
• Adaptability is essential, particularly when working in a fast-paced and changing environment.
• Candidates should be curious and willing to learn, improve and identify opportunities for growth.
• A winning mentality and willingness to go above and beyond to achieve positive outcomes are valued.
• Candidates should be motivated and committed to achieving success in their role.
• A genuine commitment to making a positive difference in people’s lives is important.
• A growth mindset and openness to learning are required.
• The ability to work independently and take responsibility for assigned duties is essential.
• Trustworthiness and a strong commitment to doing the right thing are required.
• A drive to create positive and memorable experiences for Club-V members is important.
• Candidates must be able to make appropriate decisions and take ownership of those decisions.
• Action orientation and the ability to respond promptly to situations are essential.
• Good listening skills are required when communicating with children, parents, colleagues and managers.
• Good verbal and interpersonal communication skills are important.
• Diplomacy is essential when handling sensitive situations or interactions.
• Good time-management skills are required.
• Knowledge of wellness beyond the traditional health club environment will be advantageous.
• The ability to make quick and confident decisions is important.
• Candidates should be agile and able to adapt to changing circumstances.
• A collaborative approach to teamwork is required.
• Applicants should be outgoing and confident when interacting with children and members.
• The ability to remain calm and productive under pressure is important.
• A friendly and approachable personality is essential.
• Patience is particularly important when working with young children and babies.

The Junior Care Attendant opportunity at Virgin Active Lenasia offers candidates the chance to work directly with children while helping create a positive experience for Club-V members. The role combines childcare-focused responsibilities with customer service, activity planning, facility management and operational duties. The successful candidate will need to create an environment where children feel safe, welcomed and engaged while ensuring that Club-V standards are consistently maintained.

A major part of the position involves planning and conducting activities that entertain, educate and stimulate young members. This includes following the monthly activity roster and themes, organising physical games and ensuring that activities are carried out on an ongoing basis. Candidates who are confident, creative, energetic and comfortable participating in children’s activities may be particularly well suited to the role.

Safety and responsibility are also central to the Junior Care Attendant position. The successful candidate must understand emergency procedures, maintain control of the Club-V environment and immediately report incidents to the appropriate manager or coordinator. Managing electronic access, checking access cards and applying the two consecutive hour rule are further responsibilities that require attention to detail and consistent adherence to procedures.

The position also involves maintaining stock and resources used within Club-V, including toys, games, books, puzzles, arts and crafts materials, cleaning supplies and movement equipment. Candidates will be expected to use the Mntwana Box checklists correctly and ensure that these resources are controlled and available for activities. Strong organisation and time management will therefore be important alongside the candidate’s ability to build positive relationships with children and members.

Virgin Active is looking for an individual who is adaptable, trustworthy and action-oriented, with the confidence to make decisions and take ownership of responsibilities. The ideal candidate should be friendly and patient while also demonstrating the ability to work under pressure and collaborate effectively with colleagues. A growth mindset, willingness to learn and commitment to creating memorable moments for members will also contribute to success in the role.

Candidates must have a clear criminal check, up-to-date First Aid training, current in-house Club-V training and Active Play training. The position is suited to someone who can work confidently with children, conduct physical games and activities and learn new junior programmes. Applicants should carefully consider these requirements and ensure that they can meet the operational demands of a customer-facing childcare environment.

This contract Junior Care Attendant opportunity is based within Virgin Active’s Clubs Gauteng South division at the Lenasia business unit in Johannesburg. It offers an opportunity for a caring and energetic individual to gain experience working with children while supporting a professional wellness and fitness environment. Candidates who are passionate about creating safe, engaging and positive experiences for young members are encouraged to apply.

Apply here